Merven Harris
Reston,VA
Summary
Recent graduate with a strong background in anthropology and archaeology, complemented by hands-on experience gained through academic projects and a study abroad program. Demonstrated ability to collaborate effectively, solve intricate problems, and manage time efficiently. Passionate about pursuing a career to apply expertise and skills, making valuable contributions with unwavering dedication and determination.
Overview
4
4
years of professional experience
Work History
Bartender/Server
VIDA Fitness
05.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Board Officer
George Mason University Anthropology Club
04.2024 - 12.2024
- Improved department efficiency by streamlining and implementing policies and processes.
- Collected, arranged, and input information into database system.
Food Runner
Founding Farmers - Reston
09.2023 - 12.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
Senior Camp Counselor
YMCA
05.2023 - 08.2023
- Ensured a memorable summer experience for campers by consistently displaying enthusiasm, positivity, and professionalism throughout the season.
- Mentored junior counselors, providing guidance and support to ensure their professional growth.
- Provided first aid care for minor injuries, ensuring all incidents were documented according to camp policies.
- Established positive relationships with parents, addressing concerns and providing updates on camper progress.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Worked with children of varying age, interest, skill, and developmental levels.
Concierge Team Member (Pool Reception)
Lifetime Fitness
05.2021 - 08.2022
- Managed concierge desk operations efficiently, handling high volumes of inquiries with ease.
- Streamlined check-in processes for increased efficiency and improved guest experience.
- Provided exceptional customer service to all guests, earning recognition as a top-performing team member.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Customer Service Delivery Driver
BAPS Auto Paints & Supply
11.2021 - 05.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
Bachelor of Arts - Anthropology
George Mason University
Fairfax, VA12.2024
Vada Volaterrana Archaeological Field School -
Universita Di Pisa
06.2024
Associate Degree - Anthropology/Sociology
Northern Virginia Community College
Sterling, VA12.2022
High school or equivalent -
South Lakes High School
Reston, VA06.2020
Skills
- Adult and Pediatric First Aid/CPR/AED
- Better Kid Care Certificate
- Virginia Preservice Training for Child Care Staff
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Complex Problem-solving
- Research
- Archeology excavation
- Microsoft Excel, Word, and PowerPoint
- Conversant in Spainish
Leadership Experience
As a senior player varsity on the South Lakes football team, I provided leadership to younger players during practice and team activities. At South Lakes I participated in the senior Government and History program by campaigning and running for mock president.
Awards
- Member of the Beta Chapter of Virginia of Lambda Alpha, the National Anthropology Honor Society, 03/01/24
- Dean's List - College of Humanities and Social Sciences - George Mason, 12/31/23
- Presidential Scholar, 05/31/22
- The National Society of Collegiate Scholars, 06/30/21
Affiliations
- National Anthropology Honor Society
Languages
Spanish
Limited Working
Timeline
Bartender/Server
VIDA Fitness
05.2024 - Current
Board Officer
George Mason University Anthropology Club
04.2024 - 12.2024
Food Runner
Founding Farmers - Reston
09.2023 - 12.2023
Senior Camp Counselor
YMCA
05.2023 - 08.2023
Customer Service Delivery Driver
BAPS Auto Paints & Supply
11.2021 - 05.2022
Concierge Team Member (Pool Reception)
Lifetime Fitness
05.2021 - 08.2022
Bachelor of Arts - Anthropology
George Mason University
Vada Volaterrana Archaeological Field School -
Universita Di Pisa
Associate Degree - Anthropology/Sociology
Northern Virginia Community College
High school or equivalent -
South Lakes High School
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