K. Dennis Holmes
Alexandria,VA
Summary
Experienced Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Membership Sales Representative
VIDA Fitness
08.2023 - Current
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Prepared pricing agreements and contracts to close sales.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Networked at events and by phone to expand business profits and revenues.
- Boosted brand awareness, implemented promotional campaigns, and employed sales tactics as part of territory development.
General Manager
Mr Fit For Life LLC
05.2020 - 07.2023
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence by mentoring personnel on management principles, industry practices, and company procedures.
- Our company delivers high-level Personal Training online to maximize weight loss and build muscle
- Using high-level video technology to have an in-person experience.
- Achieved improvements for clients by designing optimal wellness plans and organizing schedules to promote consistency.
Security Manager
Fiola Mare Restaurant
05.2022 - 08.2022
- To eliminate distractions from outside visitors that would disrupt the flow of a peaceful dining experience.
- Provided safety reports and data analysis to building managers to information to improve security processes.
- To assist customers with questions about the direction of locations within the facility
- To assist management in providing a peaceful workflow
- Monitored property and investigated areas of suspicion.
Security Guard
Mayflower Club DC
06.2021 - 03.2022
- Assisting police in altercation de-escalation.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while prioritizing safety.
- Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Store Manager
Respected Roots
11.2020 - 05.2021
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- I was also responsible for coaching and developing our staff's abilities to improve sales numbers.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
General Manager
Maximum Fitness Gym
02.2020 - 10.2020
- My job was to oversee the Personal Training and group fitness staff and Manage operations
- My daily focus was to bring in new members to the facility and manage the profit and loss statements
- So I would make calls to potential members and former members
- I would ask for referrals and set up assessments for new member orientations for the Personal Trainers
Sales Ambassador
The St James
01.2019 - 10.2019
- Responsible for selling memberships, personal training, and a variety of sports programs
- I was proficient in selling sport-specific training for hockey, soccer, football, basketball, swimming, golf, squash, and Volleyball
- As Sales Ambassador, my daily duties were to make calls, send emails to potential leads, and set as many appointments as possible.
- In June 2019, I broke the month's sales and revenue record of $40k in fitness sales
- With the diversity of products, I learned to increase my customer service skills and sales skills.
Assistant General Manager
Golds Gym Chantilly
07.2018 - 01.2019
- Responsibilities were to manage our sales team of 6 people. Each weekend my full responsibility is the General Manager role.
- Primarily focusing on New Personal Training revenue was great for revenue growth
- Acquired Profit and Loss success tactics to help new club goals
- Managed team schedule with an eye for coverage needs and individual strengths.
- I was responsible for budget planning, holding sales meetings, and working closely with our Fitness Manager on closing fitness profiles.
- Resolved problems promptly to elevate customer approval.
Assistant General Manager
Xsport Fitness
05.2014 - 08.2018
- Responsible for being sales leader, creating more revenue per customer in membership and personal training sales.
- Excelled in creating fitness plans that would substantially increase EFT's monthly profits
- First in the process was to engage their mindset of the member, get into their core values about their health goals
- Utilized key systems like their Virtual Fitness program to help members see how it would be attainable to reach their goals.
- I would sell memberships, spas services, personal training, supplements, apparel, and Small group classes
- Developed acquired skill set and drive to break sales records.
- Mentored and motivated team members to achieve challenging business goals.
Education
Tech Sales Certification - Tech Sales
Uvaro
Seattle, WA08.2022
PT Certification - Personal Training Certification
NFPT (National Federation of Personal Trainers)
Lafayette, IN02.2013
Some College (No Degree) - Business Administration And Management
Catonsville Community College
Catonsville, MDHigh School Diploma -
Randallstown High School
Randallstown, MD1998
Skills
- Proficient in problem-solving
- Excellent interpersonal, analytical, and communication skills
- Sales Documentation
- Proficient in SalesForce (SaaS)
- Trained in organizing Tech Stack
- Risk Factor Assessments
- Effective in value-based selling and closing
- Persuasive Techniques
- Channel Marketing
- Qualified Lead Generation
- Consultative Selling Techniques
- Continuous Improvement Strategies
Accomplishments
- Xsport Fitness November 2016 Personal Training revenue record $50K
- The St James July 2019 Top sales record total revenue $40K
Certification
- Tech Sales Certification Training - July- Aug 2022
Timeline
Membership Sales Representative
VIDA Fitness
08.2023 - Current
Security Manager
Fiola Mare Restaurant
05.2022 - 08.2022
Security Guard
Mayflower Club DC
06.2021 - 03.2022
Store Manager
Respected Roots
11.2020 - 05.2021
General Manager
Mr Fit For Life LLC
05.2020 - 07.2023
General Manager
Maximum Fitness Gym
02.2020 - 10.2020
Sales Ambassador
The St James
01.2019 - 10.2019
Assistant General Manager
Golds Gym Chantilly
07.2018 - 01.2019
Assistant General Manager
Xsport Fitness
05.2014 - 08.2018
Tech Sales Certification - Tech Sales
Uvaro
PT Certification - Personal Training Certification
NFPT (National Federation of Personal Trainers)
Some College (No Degree) - Business Administration And Management
Catonsville Community College
High School Diploma -
Randallstown High School
- Tech Sales Certification Training - July- Aug 2022
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