Meryl Sager
3316 Braun Way Austin Tx. 78725,TX
Summary
Professional in operations management with proven track record of driving efficiency and productivity. Known for fostering team collaboration and adapting to evolving business needs. Skilled in strategic planning, process optimization, and resource management to deliver impactful results. Respected for reliability and results-focused approach.
Overview
7
7
years of professional experience
Work History
General Manager of Operations
MoonTower Cider Company
11.2022 - Current
- Developed and implemented strategies to increase sales and profitability.
- Oversee daily operations of the tasting room, ensuring a seamless guest experience and efficient workflow.
- Developed and implemented systems to streamline ordering, manage stock levels, ensuring adequate supplies for daily operations. and cleaning processes,
- Dehydrated fruit for cocktail programs, collaborating with bars across Austin.
- Event Coordinator for events to increase customer engagement and brand awareness.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Enhanced customer satisfaction with proactive communication. and developed creative campaigns to enhance customer engagement and promote events.
- Manage the company’s Instagram, leading a 65% increase in followers since taking over.
- Create and post engaging content to boost walk-in traffic and brand recognition.
Bartender/Server | Informational Guide
Desert Door Distillery
02.2018 - 09.2022
- Served high customer volumes during special events, nights, and weekends.
- Crafted cocktails and served tastings, creating memorable experiences for visitors.
- Provided guests with an informative and unique experience about the history of Sotol, an agave spirit.
- Maintained knowledge of product offerings and communicated distillery's story effectively.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Provided guests with an informative and unique experience about the history of Sotol, an agave spirit.
- Crafted cocktails and served tastings, creating memorable experiences for visitors.
- Maintained knowledge of product offerings and communicated distillery's story effectively.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Education
Associate of Arts - Communication Design
Austin Community College
Austin, TX05-2017
High School Diploma -
Friendswood High School
Friendswood, TX05-2015
Skills
- Operational efficiency management
- Employee training
Timeline
General Manager of Operations
MoonTower Cider Company
11.2022 - Current
Bartender/Server | Informational Guide
Desert Door Distillery
02.2018 - 09.2022
Associate of Arts - Communication Design
Austin Community College
High School Diploma -
Friendswood High School
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