Mya Hoskin
Red Oak,TX
Summary
Highly motivated individual with a passion for delivering excellent customer service. I excel in adapting to various communication styles and maintaining a professional, empathetic demeanor.
Overview
7
7
years of professional experience
Work History
Grocery Manager
Krogers Grocery Store
Mesquite, TX
10.2017 - Current
- Implement and maintain high standards of customer service to exceed customer expectations.
- Create a positive and welcoming environment for customers and employees.
- Lead and manage a team of employees to ensure the success of the store.
Customer Service Representative
Allstate (FNOL)
Irving , TX
03.2021 - 10.2024
- Responsible for taking inbound calls and recording the first notice of loss.
- Handle and submit a variety of claims, such as auto, boat, homeowners, and property claims involving buildings and structures, or liability.
- Schedule inspections. Assist with rental cars as needed.
Customer Service Representative
Apps Portamedic
Dallas, TX
03.2019 - 11.2020
- Obtain health history and personal information from customers applying for insurance.
- Support the mission statements to develop, enhance, and promote quality customer service.
- Exhibit flexibility, sensitivity, and respect with all team members.
Education
Dallas Cann Academy
Dallas, TX05-2018
Skills
- Adaptability
- Conflict resolution
- Communication
- Problem solving
- Active listening
- Empathy
- Time management
Timeline
Customer Service Representative
Allstate (FNOL)
03.2021 - 10.2024
Customer Service Representative
Apps Portamedic
03.2019 - 11.2020
Grocery Manager
Krogers Grocery Store
10.2017 - Current
Dallas Cann Academy
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