Mesha Gravatte
Louisville,KY
Summary
Dynamic leader with a proven track record at A Florist For You, LLC, enhancing productivity and efficiency across all levels. Skilled in marketing and coaching, I spearheaded initiatives that significantly boosted company performance. Expert in regulatory compliance and customer service, achieving a notable increase in client satisfaction.
Overview
30
30
years of professional experience
Work History
Manager
A Florist For You, LLC
Louisville, KY
02.2019 - Current
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Initiated new projects that resulted in increased productivity across all departments.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
Office Administrative Assistant
Ohio Valley Home Health
New Albany, IN
06.2016 - 08.2018
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel. Organized and maintained filing systems, both paper and electronic.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Ordered supplies and maintained an inventory of office equipment. Managed employee records including payroll information, attendance tracking, vacation time requests.
Owner
All About Kids Childcare
New Albany, IN
03.1995 - 02.2018
- Managed daily operations of business, including hiring and training staff. Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification. Oversaw budgeting and financial management.
- Ensured compliance with local, state, and federal regulations.
- Developed policies and procedures for the organization. Monitored performance of personnel against goals set forth by the company.
Education
Bachelor of Arts - General Studies
Indiana University, Southeast
New Albany, IN05-2000
Bachelor of Science - Health & Public Safety
Indiana University, Southeast
New Albany, INSkills
- Marketing
- Coaching and mentoring
- Salesforce management
- Key performance indicators
- Task delegation
- Relationship building
- Customer service
- Regulatory compliance
Timeline
Manager
A Florist For You, LLC
02.2019 - Current
Office Administrative Assistant
Ohio Valley Home Health
06.2016 - 08.2018
Owner
All About Kids Childcare
03.1995 - 02.2018
Bachelor of Arts - General Studies
Indiana University, Southeast
Bachelor of Science - Health & Public Safety
Indiana University, Southeast
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