Highly organized and individual with systematic approach to handling specimens and conducting assessments. Ready to bring 4+ years of related experience to a challenging new role. Skilled multitasker with excellent communication and problem-solving skills. Proven history of maintaining equipment and lab areas in alignment with regulatory guidelines. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Enthusiastic Processor eager to contribute to team success through hard work, attention to detail and excellent organizational skills
Overview
9
9
years of professional experience
Work History
Laboratory Processing Exception Handler
Exact sciences Lab
Processes specimen samples according to the procedure
Accession the kits in following the correct method
Perform other duties assigned by the Workflow Coordinator
Rack the samples and stored them as required
Communicate with Tech Lab to get the Special request of the racked samples
Uphold company mission and values through accountability, innovation, integrity and teamwork
Investigate and solve the specimen issues
Do the EOS and Pending report after every shift
Help with Racking of Cologuard
Assist the Trainers, Workflow, Leads, Supervisors and Managers with projects as needed
Perform roamers duties, including providing 2nd signature for Specimen Processing Associates who encounter a kit with a roamerable issues
Maintain accurate records of problems resolution related to specimen processing, specimen storage, specimen Testing, inventory and equipment
Work cross functionally with Call center, Provider support, Quality Assurance, Technical Lab and other departments as needed.
Specimen Processing Lead
Exact sciences Lab
06.2020 - Current
Demonstrates proficiency and understanding of all job duties in Specimen Processing department
Strong troubleshooting and problem resolution skills, ability to work effectively with the IAS department to resolve problems.
Personal Training
Level Up Fitness Gym
06.2019 - Current
Designed specific workout systems for individual clients based on performance ability
Bolstered customer satisfaction ratings by managing efficiently managing issues and providing dedicated service
Taught clients how to properly operate exercise equipment
Created inspirational physical training initiatives to foster healthy lifestyle decisions
Curbed learning time by effectively developing customer rapport and training clients
Educated club members about relationship between nutrition and fitness
Provided clients with safe and reasonable exercises to perform at home or at gym
Organized files and created new system for personal fitness plans, records and contracts
Explained exercise modifications and contraindicated movements to participants with history of injury
Supplied clients with dietary restrictions and guidelines
Grew customer base through word-of-mouth referrals based on customer satisfaction and results
Coach fitness competing athletes by providing them with individualized plans to help them come up with the best look for the competition
This includes diet plan, workout plan and posing routine.
CNA
Stoughton Hospital
01.2017 - 11.2020
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments
Obtained client medical history, including medication information, symptoms and allergies
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
Supported ambulation and physical therapy needs by conducting planned exercise routines
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
Helped patients effectively manage routine bathing, grooming and other hygiene needs
Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
Participated in fun activities, including games and puzzles with patients to boost mood, improve overall memory and provide light entertainment
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep Nurses informed of changes
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Transported patients between rooms and appointments or testing locations
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Specimen Processor
Exact Sciences
07.2019 - 06.2020
Processes specimen samples according to the procedure
Accession the kits following the correct method
Perform other duties assigned by the Workflow Coordinator
Rack the samples and stored them as required
Communicate with Tech Lab to get the Special request of the racked samples
Uphold company mission and values through accountability, innovation, integrity and teamwork.
Personal Trainer
Anytime Fitness Stoughton
01.2015 - 05.2019
Designed specific workout systems for individual clients based on performance ability
Screened clients and performed client assessments
Designed and executed individual and small group exercise fitness programs and regimens
Bolstered customer satisfaction ratings by managing efficiently managing issues and providing dedicated service
Taught clients how to properly operate exercise equipment
Created inspirational physical training initiatives to foster healthy lifestyle decisions
Curbed learning time by effectively developing customer rapport and training clients
Educated club members about relationship between nutrition and fitness
Provided clients with safe and reasonable exercises to perform at home or at gym
Organized files and created new system for personal fitness plans, records and contracts
Explained exercise modifications and contraindicated movements to participants with history of injury
Supplied clients with dietary restrictions and guidelines
Grew customer base through word-of-mouth referrals based on customer satisfaction and results
Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs
Trained clients during strength training, cardiovascular exercise and stretching
Developed organization systems for personal fitness plans, records and contracts
Built customer loyalty by executing effective completion of training initiatives
Educated customers on preventative care, nutrition, fitness, stress management and ergonomics.
Package Handler
FedEx
09.2016 - 04.2017
Ensured package containers were loaded into forklifts and transported into packaging areas
Prepared pallets of boxes for easy transportation between customer and storage locations
Prevented load shifting or damage by using bracing and strapping techniques
Kept storage areas organized, clean and secure to fully protect company assets
Labeled packages according to instructions provided on work orders
Used hand-held scanners and physical logs to accurately track item movements
Coordinated daily work strategies, following oral and written instructions to properly move and ship products
Assembled, sealed and loaded packages into correct trucks
Fastened documentation, including receipts, packing slips and bill of lading, to shipments leaving facility
Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements
Emptied aisles of debris, cleaned floors and rearranged inventory to provide tidy and obstacle-free warehouse floor
Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight
Removed jams and unblocked conveyor system to maintain flow of goods
Handled inventory control and cycle counting procedures
Attached identifying tags to containers to mark with identifying shipping information
Alerted supervisors and coworkers of hazards and other issues for quick resolutions
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first
Installed protective devices on or around products to prevent damage during transport.
Education
GED -
01.2013
Skills
Inpatient care medical records management
Companionship and emotional support Personal training and coaching
Recording vital signs Exercise program design
Responding to emergencies Fitness instruction
Patient-focused care Program development and management
Medical Assistant / Laboratory Supervisor at Kazimi International LaboratoriesMedical Assistant / Laboratory Supervisor at Kazimi International Laboratories
Clinical Laboratory Processing/Phlebotomy Supervisor II at UCSD East County Medical CenterClinical Laboratory Processing/Phlebotomy Supervisor II at UCSD East County Medical Center