Mesharch Mensah
Yonkers,NY
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. I assisted my elderly grandfather by providing him with essential medication and fulfilling the role of a caretaker. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise, and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Always willing to learn more and work in different positions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Stew Leonards
Yonkers, NY
05.2024 - 08.2024
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Greeted customers and responded to informational requests.
- Promoted high level of customer service to maintain client satisfaction.
- Greeted clients upon arrival, providing exceptional customer service.
- Delivered prompt, accurate, and excellent customer service.
Cashier
Stop & Shop
Yonkers, NY
06.2023 - 08.2024
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Learned roles of other departments to provide coverage and keep store operational.
- Helped with purchases and signed customers up for rewards program.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
Cashier
ShopRite
Yonkers, NY
06.2021 - 08.2024
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
Charter School Of Educational Excellence
Yonkers06-2023
Skills
- ID Verification
- Customer Assistance
- Product Recommendations
- Returns processing
- Customer Service
- Payment Collection
- Cash Handling
- Payment Processing
- Product Knowledge
- Customer Satisfaction
- Positive and professional
- Telephone management
- Basic Housekeeping
- Safety Procedures and Protocols
- First aid and safety
- First Aid and CPR
- Friendly and Outgoing
- Housekeeping
- Patient Care
- Compassionate client care
Certification
- CPR certified
Timeline
Cashier
Stew Leonards
05.2024 - 08.2024
Cashier
Stop & Shop
06.2023 - 08.2024
Cashier
ShopRite
06.2021 - 08.2024
High School Diploma -
Charter School Of Educational Excellence
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