Receive and register patients in the Emergency Department, process insurance verifications, receive co-pays, and ensure all patient information is current.
Loan Servicer II
Great Western Bank
Sioux Falls, SD
02.2021 - 03.2022
Update homeowners insurance renewals daily, assist front line staff with questions regarding customers' escrow accounts, ensure property taxes are paid on time, daily/monthly maintenance with customers' escrow analysis
Credit Services Manager
First Financial Service Center
Sioux Falls, SD
05.2017 - 07.2021
Train employees, make decisions regarding targets, participate in meetings, set goals and incentives for employees, provide oversight and direction to employees
Loan Processor
First Financial Service Center
Sioux Falls, SD
11.2013 - 05.2017
Answered customer inquiries, monitored payments, provided payment plans, approved/declined loan applications, reviewed customer documents, pulled third party reports.
Education
Some College (No Degree) - Business Administration
Colorado Technical University
09-2017
Licensed Practical Nurse
Southeast Technical Institute
Sioux Falls, SD
12-2024
Skills
Medical terminology proficiency
Data Entry
Time management
Electronic Health Records Management
Patient Care
Clinical Documentation
Reliable and consistent
Teamwork and Collaboration
Certification
Certified Nursing Assistant (CNA), 07/01/22 to 07/01/24
Clinical Experience
72 hours of long term care
144 hours of inpatient care
40 hours of family medicine/pediatrics
Timeline
Admissions Specialist II - Emergency Department
Avera McKennan
04.2022 - Current
Loan Servicer II
Great Western Bank
02.2021 - 03.2022
Credit Services Manager
First Financial Service Center
05.2017 - 07.2021
Loan Processor
First Financial Service Center
11.2013 - 05.2017
Some College (No Degree) - Business Administration
Patient Service Representative at Avera McKennan Hospital & University Health CenterPatient Service Representative at Avera McKennan Hospital & University Health Center