Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Meshelle Clark, RN

Concord,NC
Meshelle Clark, RN

Summary

Enthusiastic leader offering a substantial background in the medical-legal industry streamlining operations to decrease costs and promote organizational efficiency. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Polished in maintaining operational systems and processes, examining financial data and conducting quality control checks with a proven track record of effectively collaborating with internal and external clients to enhance the organizational brand.

Registered Nurse with extensive experience in case management and utilization review in the acute care setting. Devoting the last decade to reviewing cases for various mass tort litigations and managing a team of experts in developing cases for qualification for plaintiffs attorneys.

Overview

26
years of professional experience

Work History

Epiq Global
Charlotte, NC

Senior Operations Manager
09.2011 - 03.2023

Job overview

  • Provided leadership for continual management and employee training initiatives.
  • Managed employee-related issues encompassing labor, turnover and diversity.
  • Oversaw staff and sub-contractor performance review assessments.
  • Prepared documents for internal and external audits.
  • Optimized costs to contribute to productivity, cost development and proficiency of central fulfillment operations.
  • Oversaw workforce management planning, volume predictions and capacity planning.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Managed daily operations of Medical Record Review team, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
  • Performed litigation specific research and developed training materials

Novant Health
Charlotte, NC

Nurse Case Manager/Utilization Review Nurse
06.2003 - 05.2011

Job overview

  • Independently managed a caseload of up to 20 patients, evaluating post-admission needs and make referrals to assist with care needs
  • Educated patients and caregivers on healthcare protocols and processes.
  • Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
  • Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
  • Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
  • Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Maintained highest levels of patient satisfaction, generating referrals for post-admission care to maintain productivity levels for patients.
  • Reviewed patient care plan daily to determine care needs and communicate plan of care to insurance company to secure coverage for inpatient hospitalization.

Mount Carmel Medical Center
Columbus, Ohio

Staff/Charge Nurse
04.1997 - 02.2003

Job overview

  • Monitored nursing care, patient assessment processes, and treatment implementations.
  • Implemented quality patient care techniques to align with safety, health, and organizational regulations.
  • Supervised and managed daily scheduling, tasking, and administration.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
  • Conducted daily shift briefs to inform staff of changes in patient care assignments.

Education

Indiana State University
Terre Haute, IN

Bachelor of Science from Nursing Technology

University Overview

Columbus State Community College
Columbus, OH

Associate of Science from Nursing Technology
12.1996

University Overview

Skills

  • Solution Development
  • Litigation Support
  • Quality Improvement Strategy
  • Records Organization and Management
  • Policy Development and Enforcement
  • Operations Oversight
  • Business Leadership
  • Strategize Business Plans
  • Training Initiatives

Timeline

Senior Operations Manager
Epiq Global
09.2011 - 03.2023
Nurse Case Manager/Utilization Review Nurse
Novant Health
06.2003 - 05.2011
Staff/Charge Nurse
Mount Carmel Medical Center
04.1997 - 02.2003
Indiana State University
Bachelor of Science from Nursing Technology
Columbus State Community College
Associate of Science from Nursing Technology
Meshelle Clark, RN