Messiah Pugh
Drexel Hill,Pennsylvania
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
FOH and BOH Team Member
Chick-fil-A
Springfield , PA
03.2023 - Current
- Maintained proper food handling procedures and sanitation standards to ensure safe and quality products.
- Set up, stocked, and restocked workstations with necessary supplies.
- Followed recipes accurately to prepare menu items according to company specifications.
- Assisted in the cooking process by prepping ingredients such as vegetables, meats, cheeses, sauces.
- Communicated with front-of-house staff regarding customer orders and special requests.
- Greeted customers and answered questions related to products and services.
- Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
- Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
Store Associate
Old Navy
Springfield, PA
02.2024 - 06.2024
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
- Organized store displays to ensure maximum visibility of products.
- Ensured the cleanliness and tidiness of the store.
Cashier/ Costumer Service Cashier
Giant Food Stores
Havertown, PA
07.2022 - 03.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Answered customer inquiries regarding store policies and procedures.
Education
High School Diploma -
Upper Darby High School
Upper Darby, PA06-2024
Skills
- Food Preparation
- Food presentation
- Order Taking
- Salesmanship
- Social Perceptiveness
- Professional Appearance
Affiliations
- Qualified for Dual Enrollment between High-school Career and College courses at Delaware County Community College
Timeline
Store Associate
Old Navy
02.2024 - 06.2024
FOH and BOH Team Member
Chick-fil-A
03.2023 - Current
Cashier/ Costumer Service Cashier
Giant Food Stores
07.2022 - 03.2023
High School Diploma -
Upper Darby High School