Messias Littles
Philadelphia,Pennsylvania
Summary
Offering excellent communication and interpersonal skills, with natural ability to connect with patients. Brings understanding of medical office procedures and proficiency in managing patient records and scheduling appointments. Ready to use and develop organizational and problem-solving skills in role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Einstein Medical Center
01.2024 - Current
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
Dietary Aide
Children's Hospital Of Philadelphia, CHOP
04.2021 - 10.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to children in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Medication Technician
Sunrise Senior Living
01.2019 - 09.2022
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Reviewed patient progress to document effects of any prescribed medication.
- Reduced medication errors by implementing a double-check system before administering medications to patients.
Behavior Health Technician
Belmont Behavioral Hospital
05.2021 - 08.2022
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
- Completed documentation for every incident and forwarded to correct personnel for review.
Caregiver
Sunrise Senior Living
02.2018 - 04.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
High School Diploma -
One Bright Ray Community Highschool
Philadelphia, PA08.2018
Skills
- Customer service
- HIPAA compliance
- Insurance verification
- Insurance verifying
- Scheduling appointments
- Medical terminology
- Patient intake
Certification
Cpr Certified
Timeline
Patient Service Representative
Einstein Medical Center
01.2024 - Current
Behavior Health Technician
Belmont Behavioral Hospital
05.2021 - 08.2022
Dietary Aide
Children's Hospital Of Philadelphia, CHOP
04.2021 - 10.2022
Medication Technician
Sunrise Senior Living
01.2019 - 09.2022
Caregiver
Sunrise Senior Living
02.2018 - 04.2021
High School Diploma -
One Bright Ray Community Highschool
Cpr Certified
Similar Profiles
Moniya ChambersMoniya Chambers
Lead Nutrition Care Associate at Einstein Medical CenterLead Nutrition Care Associate at Einstein Medical Center
Gregory JacksonGregory Jackson
Money Handler at Einstein Medical CenterMoney Handler at Einstein Medical Center
Ladawn HalseyLadawn Halsey
Patient Service Representative at Einstein Medical CenterPatient Service Representative at Einstein Medical Center