Lamont Metcalf
Blaine,MN
Summary
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills.
Overview
8
8
years of professional experience
Work History
Home Health Aide
Bell Medical Services
Brooklyn Park, MN
10.2021 - Current
- Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Traveled to clients' homes to provide healthcare services and promote continuity of care.
- Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Followed nutritional plans to prepare optimal meals.
Courier
ProMedica
Toledo
09.2018 - 01.2021
- Answered customer inquiries regarding shipments and provided updates on package arrival.
- Reported customer questions, issues and complaints to management.
- Interacted with customers to determine needs and opportunities for additional sales.
- Drove safely at all times to avoid accidents and harm.
- Operated vehicle safely in highly congested areas with no traffic violations.
Usher
Cinemark
Toledo, OH
11.2016 - 12.2019
- Provided customer service by selling tickets and merchandise, answering questions and distributing programs.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Assisted patrons with seating by giving directions and lighting paths.
- Sold admission, processed payments and issued tickets.
Education
High School Diploma -
Highland High School
Gilbert, AZ05.2014
Skills
- Customer Service Excellence
- Inbound and Outbound Calling
- Excellent listening skills
- Flexible & Adaptable
- Written Communication
- Excellent work ethic
- Driving and Transportation
Timeline
Home Health Aide
Bell Medical Services
10.2021 - Current
Courier
ProMedica
09.2018 - 01.2021
Usher
Cinemark
11.2016 - 12.2019
High School Diploma -
Highland High School
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