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Mets Suber
Philadelphia,PA
Summary
Detail-oriented professional with experience in customer service, inventory handling, and sanitation standards. Strong background in supporting daily operations by resolving issues and coordinating with teams. Known for maintaining accuracy, policy compliance, and clean, safe, efficient work areas.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Commissary Worker
SCI Laurel Highlands
Somerset, Pennsylvania
12.2023 - 09.2026
- Cleaned shelves, counters, floors and other areas of the store regularly.
- Picked and packed commissary items while following security and accuracy procedures.
- Verified order slips against commissary lists before distribution.
- Inspected products for damage, expiration dates, and package integrity.
- Maintained clean work areas to support efficient commissary operations at SCI Laurel Highlands.
- Assisted in unloading shipments and stocking shelves to facilitate timely product availability.
- Sorted merchandise for delivery to housing units and intake areas.
- Prepared merchandise sets for the sales floor and used pallet jacks or hand trucks to transport items.
- Ensured that all safety regulations were followed while handling food items and equipment.
- Trained new employees on store operations procedures to ensure adherence to best practices.
- Adhered to loss prevention policies and procedures to reduce shrinkage in the store.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Verified incoming shipments against receiving documents and noted and reported discrepancies, damages or quality concerns.
Bank Teller
the Bank of Princeton
Philadelphia, Pennsylvania
07.2020 - 11.2022
- Processed customer deposits, withdrawals, and loan payments at Bank of Princeton branch.
- Delivered exceptional customer service by promptly addressing inquiries, resolving complaints, and efficiently processing transactions.
- Promoted Bank of Princeton products and services to enhance customer engagement and drive branch sales.
- Explained bank services, financial products, and applicable fees to customers.
- Verified identification and completed the required compliance documents.
- Cashed customer checks, checked identification, and reviewed account balances per bank policy.
- Balanced teller drawers throughout the day using established procedures.
- Handled large cash amounts with accuracy while following security procedures.
- Counted currency, coins, and checks during cash handling duties.
- Reconciled daily sales sheets with actual cash received from customers and ATM deposits.
- Followed strict guidelines for financial and customer data to prevent breaches and misuse.
- Protected confidentiality of bank records, transactions, and customer information.
- Directed specific questions to appropriate branch personnel.
- Provided friendly, professional service during every transaction.
- Identified suspicious behavior and reported concerns to security personnel.
- Noted suspicious account activity and reported discrepancies to supervisor immediately.
- Kept bank records and client information confidential.
- Counted currency, coins, and checks received for deposit or shipment to branch banks or Federal Reserve Bank(s).
- Prepared official checks for customer and internal bank needs.
- Verified amounts and integrity of checks and funds transfers.
- Received mortgage and loan payments while verifying payment dates and amounts due.
- Found transaction errors when debits and credits did not balance.
- Supported customer service, money counter operation, cash balancing, ATM replenishment, account maintenance, and new account opening.
- Researched customer account questions through internal banking systems.
Home Health Aide
Home Instead Senior Care Home
Philadelphia, Pennsylvania
10.2015 - 07.2020
- Assisted clients with bathing, grooming, dressing, and toileting.
- Helped patients move in and out of beds, wheelchairs or automobiles, and assisted with dressing and grooming.
- Supported clients with mobility challenges, ensuring safe movement for disabled individuals and continually monitored safety.
- Assisted clients in moving safely between beds, wheelchairs, and automobiles. in bed, stand or walk using proper body mechanics techniques.
- Provided personal care support for seniors in Home Instead care plans.
- Reminded clients about medications and scheduled home tasks.
- Observed client changes and reported concerns to Home Instead supervisors.
- Ensured timely completion of tasks to maintain quality care for clients.
- Reported any changes in the client's physical or emotional condition to the supervisor immediately.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Prepared meals and snacks according to prescribed diets.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Completed light housekeeping, laundry, and room organization duties.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Provided mental and emotional support to enhance clients' overall well-being.
- Offered companionship during conversations, activities, and daily routines.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Identified emergency situations and executed appropriate response procedures.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Followed HIPAA regulations to maintain the confidentiality of sensitive patient information.
- Provided entertainment and companionship through conversation, reading, and board games.
Education
Some College (No Degree) - Engineering / Liberal Arts
Lincoln University
Lincoln University, PAHigh School Diploma -
University City High School
Philadelphia, PA06-1995
Skills
- Sanitation protocols
- Hygiene standards
- Safety compliance
- Workplace safety standards
- Inventory management
- Stockroom efficiency
- Pallet jack operation
- Product handling
- Documentation and reporting
- Loss prevention
- Shrinkage reduction
- Policy compliance
- Detail orientation
- Organizational skills
- Interpersonal communication
- Customer service excellence
- Team collaboration
- Integrity and reliability
- Adaptable and flexible
Certification
- OSHA 10-hour Construction Safety and Health
Timeline
Commissary Worker
SCI Laurel Highlands
12.2023 - 09.2026
Bank Teller
the Bank of Princeton
07.2020 - 11.2022
Home Health Aide
Home Instead Senior Care Home
10.2015 - 07.2020
Some College (No Degree) - Engineering / Liberal Arts
Lincoln University
High School Diploma -
University City High School