Talented associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with co-workers and customers while consistently achieving individual work goals.
Overview
10
10
years of professional experience
Work History
CUSTOMER SERVICE, • ASSISTED TRUCK SUPERVISOR
WITH THE UNLOADING OF TRUCK
PLACED MERCHANDISE ON THE SALES-FLOOR
BACK UP CASHIER
AD-SET
PLAN-O-GRAM
HAND HELD COMPUTER
2
DATA ENTRY A CLERK
MARSHALLS DISTRIBUTION CENTER
PHOENIX, ARIZONA
07.2012 - 11.2019
STARTED WORKING AS A WAREHOUSE ASSOCIATE, WITHIN FOUR MONTHS
PROMOTED TO QUALITY CONTROL, THE YEAR 2014 PROMOTED TO DATA
ENTRY
ENSURED THAT ALL COMPUTER SYSTEM INFORMATION WAS
ACCURATE AND UP-TO-DATE
VERIFIED ACCURACY AND VALIDITY OF DATA
SCANNED DOCUMENTS AND SAVED IN THE DATABASE TO KEEP
RECORDS OF ESSENTIAL ORGANIZATIONAL INFORMATION
ENTER DOWN-TIME FOR WAREHOUSE ASSOCIATES IN A DATABASE
ASSISTED SUPERVISORS WITH ANY ISSUES THAT THEY HAD
COMPLETED WEEKLY REPORTS
SALES ASSOCIATE
KOHL'S
AVONDALE, ARIZONA
09.2007 - 05.2010
Education
ASSOCIATE OF ARTS - BUSINESS AND MANAGERIAL ECONOMICS
UNIVERSITY OF PHOENIX
BACHELOR OF ARTS - BUSINESS ADMINISTRATION AND MANAGEMENT
UNIVERSITY OF PHOENIX
BACHELOR DEGREE - undefined
ASSOCIATE DEGREE - undefined
MAY - undefined
2014
Skills
Customer Service
Cashier
Data Entry
Quality Control
Merchandising
Filing
Scanning
New Hire Training
Microsoft PowerPoint
Inventory Merchandising
Timeline
DATA ENTRY A CLERK
MARSHALLS DISTRIBUTION CENTER
07.2012 - 11.2019
SALES ASSOCIATE
KOHL'S
09.2007 - 05.2010
CUSTOMER SERVICE, • ASSISTED TRUCK SUPERVISOR
ASSOCIATE OF ARTS - BUSINESS AND MANAGERIAL ECONOMICS
UNIVERSITY OF PHOENIX
BACHELOR OF ARTS - BUSINESS ADMINISTRATION AND MANAGEMENT
<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG
<ul><li>Assisted in inventory management, ensuring stock levels met demand, which enhanced product availability and customer satisfaction.</li><li>Worked closely with team members to execute promotional setups, driving sales and fostering a cohesive workplace environment.</li><li>Provided excellent customer service, resolving inquiries and complaints, leading to improvements in customer loyalty.</li></ul> at HomeGoods<ul><li>Assisted in inventory management, ensuring stock levels met demand, which enhanced product availability and customer satisfaction.</li><li>Worked closely with team members to execute promotional setups, driving sales and fostering a cohesive workplace environment.</li><li>Provided excellent customer service, resolving inquiries and complaints, leading to improvements in customer loyalty.</li></ul> at HomeGoods