Metta Stull
Corning
Summary
Friendly and outgoing customer service professional that has experience with accurately recording and entering sales in the Point of Sale (POS) machine, collecting revenue for products purchased.
Overview
15
15
years of professional experience
Work History
Office for People With Developmental Disabilities
AIM Independent Living Center
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted individuals with daily living activities, promoting independence and self-sufficiency.
- Supported clients through behavioral challenges using positive reinforcement strategies.
- Monitored client progress and reported changes to supervisors for timely adjustments in care plans.
- Supported clients in achieving personal goals through individualized planning, goal setting, and regular progress monitoring.
Shift Manager
Wendy’s
01.2011 - 01.2025
- Oversaw daily operations to ensure adherence to quality and service standards.
- Trained and mentored team members on operational procedures and customer service excellence.
- Managed inventory levels, reducing waste through effective stock control practices.
- Implemented training programs that improved staff efficiency and enhanced customer satisfaction.
- Led shift meetings to communicate goals, expectations, and performance feedback to staff.
Education
High School Diploma - undefined
Corning - Painted Post School District
Painted Post, NYSkills
Customer service
Timeline
Office for People With Developmental Disabilities
AIM Independent Living Center
01.2025 - Current
Shift Manager
Wendy’s
01.2011 - 01.2025
High School Diploma - undefined
Corning - Painted Post School District