Summary
Work History
Education
Skills
Timeline
Generic

Me'Yana Ragins

Hollywood,FL

Summary

Customer-focused retail and hospitality professional with experience in both high-volume and upscale environments. Known for creating comfortable, welcoming experiences, building trust with customers, and delivering personalized service. Strong ability to handle fast-paced operations while maintaining professionalism, discretion, and attention to detail.

Work History

Sales Associate

Monos (Luxury Travel Brand)
2024 - 2026
  • Delivered personalized product recommendations based on customer needs, increasing engagement and supporting sales goals
  • Created a welcoming, pressure-free environment where customers felt comfortable asking questions and making decisions
  • Handled POS transactions, returns, and exchanges with accuracy and professionalism
  • Maintained visual merchandising standards and restocked inventory to support daily operations
  • Resolved customer concerns calmly and efficiently to ensure a positive experience

Team Member

SKIMS (Premium Apparel Brand)
2023 - 2024
  • Assisted customers with sizing, fit, and product selection to build confidence in purchases
  • Maintained a clean, organized sales floor aligned with brand standards
  • Processed transactions, returns, and exchanges using POS systems
  • Supported team operations during high-traffic periods while maintaining strong customer service

Hostess

Tap 42
2022 - 2023
  • Managed waitlists, reservations, and guest flow during peak hours
  • Created a welcoming first impression while maintaining efficient table rotation
  • Coordinated with servers to ensure smooth service and minimize wait times
  • Assisted with takeout coordination and guest inquiries

Hostess

Cooper’s Hawk Winery & Restaurant (Upscale Dining)
2020 - 2022
  • Delivered high-end guest service in an upscale dining environment
  • Managed reservations and seating to optimize service flow
  • Communicated with front-of-house staff to maintain efficient operations
  • Maintained professionalism in fast-paced, high-pressure situations

Education

Bachelor of Arts - Information Technology (In Progress)

Northbridge University
DeLand, FL

High School Diploma -

Henry D. Perry Education Center
Miramar, FL
2016-12

Skills

  • Customer Experience & Relationship Building
  • POS Systems (Toast, Retail POS)
  • OpenTable (Reservations & Waitlists)
  • Cash Handling & Transactions
  • High-Volume & Fast-Paced Environments
  • Guest Flow & Front-of-House Coordination
  • Inventory & Stockroom Support
  • Problem Resolution & De-escalation
  • Professional & Discreet Customer Interaction

Timeline

Sales Associate

Monos (Luxury Travel Brand)
2024 - 2026

Team Member

SKIMS (Premium Apparel Brand)
2023 - 2024

Hostess

Tap 42
2022 - 2023

Hostess

Cooper’s Hawk Winery & Restaurant (Upscale Dining)
2020 - 2022

Bachelor of Arts - Information Technology (In Progress)

Northbridge University

High School Diploma -

Henry D. Perry Education Center