Meybelin Roxana Guardado

• Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
• Handled sensitive situations professionally such as discussing treatment costs or collect account balances
• checked patient histories and current information while scheduling follow-ups and other appointments.
• verify insurance information benefits, data entry, and process insurance claims, payments.

• Greeted incoming and patients and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, data entry, filling, faxing, answer patients emails and text,insurance verification, treatment presentation,
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give patients a positive first impression.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices, log in calls
• Kept reception area clean and neat to give visitors positive first impression.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

Greet patients, answer multiple phone lines, scheduling, confirming appointments, data entry,filling, faxing, prepping dental records, insurance verification, collecting copay, translating for patients and doctors,switchboard operator, able to multi task.