Meyonna Thomas
Summary
Dedicated customer service associate with a track record of enhancing customer experiences through effective communication and timely resolution of inquiries. Skilled in training new hires and maintaining operational standards, ensuring a knowledgeable team and efficient service delivery.
Overview
13
13
years of professional experience
Work History
Customer Service Associate
Walgreens
Chicago, IL
12.2022 - Current
- Greet and assist customers entering and exiting the store to enhance their shopping experience
- Operate POS systems with attention to detail
- Stock product on warehouse days using FIFO method including bending, lifting, pulling, standing and carrying product to and from the sales floor and careful operation of the baler machine
- Oversee photo department operations to ensure high-quality customer service and equipment functionality
- Assist in training new hires to promote a knowledgeable and efficient team
Amazon Associate
Amazon
Chicago, IL
04.2019 - 02.2023
- Delivered results with the right quality to earn and keep customer trust in every order
- Delivered prompt customer service to effectively resolve customer inquiries and enhance satisfaction
- Executed proper procedures for staging, shelving, and pick-up to ensure seamless operations
Production Associate
Home Chef
Bedford Park, IL
08.2018 - 04.2020
- Streamlined shipping process by efficiently handling meal bags and products
- Organized and labeled food trays to ensure accurate portions and weights for effective distribution
- Executed shipping line tasks while maintaining safety protocols and cleanliness standards to support operational efficiency
Universal Clerk/Cashier
Food 4 Less
Burbank, IL
09.2016 - 10.2018
- Welcomed and assisted customers, enhancing their shopping experience
- Operated cash register and self-check-out machines while ensuring cleanliness of service areas
- Facilitated returns, exchanges, rain checks, and paychecks for customers and staff
File Clerk/Supervisor Assistant
Help at Home Inc.
Chicago, IL
03.2013 - 09.2016
- Organized and updated over 400 homemaker and client files on a daily basis
- Assisted Help at Home employees by purging outdated documents, improving overall file management
- Copied, faxed, and distributed files and documents between offices to ensure timely communication
- Conducted training sessions for over 10 file clerks to enhance their skills.
Education
High School Diploma -
Hyde Park Academy
Chicago, IL06-2009
Skills
- Customer service excellence
- Quality assurance
- Data entry
- Documentation management
- Administrative support
- Employee training
Timeline
Customer Service Associate
Walgreens
12.2022 - Current
Amazon Associate
Amazon
04.2019 - 02.2023
Production Associate
Home Chef
08.2018 - 04.2020
Universal Clerk/Cashier
Food 4 Less
09.2016 - 10.2018
File Clerk/Supervisor Assistant
Help at Home Inc.
03.2013 - 09.2016
High School Diploma -
Hyde Park Academy