Makenna Fredenburg
Ceresco,MI
Summary
Dynamic professional with experience as an Assistant Manager at Mega-Bev, skilled in inventory management and effective communication. Proven track record in enhancing customer satisfaction and optimizing sales processes. Adept at using Microsoft Excel for data analysis, driving sales growth, and resolving issues to improve overall team performance.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Mega-Bev
Battle Creek
01.2021 - Current
- Creating the weekly schedule, inputting daily sales, adjusting inventory and reconciling drawers were daily tasks in this position
- Using Microsoft Word and Excel for daily records of sales and inventory advanced my knowledge of both
Personal Shopper
Sam’s Club
Battle Creek
07.2022 - 06.2023
- Responsible for completing and fulfilling all orders that come through on a third-party application
- Ensuring that all customers were satisfied and happy with their experience was one of the main priorities in this position
Manager
Biggby Coffee
Battle Creek
11.2017 - 03.2019
- In this role I was looked upon for tips on how to improve and looked to resolve customer complaints
- Creating weekly schedules, creating product orders, and ensuring all daily tasks were completed by all employees
Education
Bachelor of Business Administration -
Western Governors University
Online Studies05.2024
General Studies associate degree -
Kellogg Community College
Battle Creek, MI06.2019
High School Diploma -
Harper Creek High School
Battle Creek, MI07.2018
Skills
- Microsoft Excel
- Data analysis
- Inventory management
- Customer service
- Project management
- Sales reporting
- Effective communication
- Problem solving
- Sales growth
- Reporting and documenting
Timeline
Personal Shopper
Sam’s Club
07.2022 - 06.2023
Assistant Manager
Mega-Bev
01.2021 - Current
Manager
Biggby Coffee
11.2017 - 03.2019
Bachelor of Business Administration -
Western Governors University
General Studies associate degree -
Kellogg Community College
High School Diploma -
Harper Creek High School
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