Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Compassionate Case Manager experienced in high stress environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
10
10
years of professional experience
Work History
Case Manager - Outreach
Ohio Department Of Job And Family Services
07.2023 - Current
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Autism Resource Coordinator - Outreach
Nationwide Children Hospital
12.2021 - 04.2023
Coordinate resources for families with children diagnosed with Autism.
Connect families with clinicians and providers appropriate for their insurance providers.
Coordinate and attend Autism events around the community.
Senior Behavioral Intervention Aide
Nationwide Children Hospital
06.2017 - 12.2021
Responsible for creating and implementing behavior plans and programming goals.
Responsible for the training of new behavioral intervention aides and families.
Complete weekly reports documenting client's progress as well as developing new programming goals.
Liaison between case supervisor, families, and behavioral intervention aides.
Behavioral Intervention Aide
Nationwide Children Hospital
06.2014 - 06.2017
Observed and monitored children's activities.
Responsible for implementing behavior plan and programming skills.
Responsible for making materials needed for programming.
Acquiring relevant information regarding client to then communicate to the senior behavioral intervention aide.
Education
Bachelor of Science - Speech Hearing And Language Sciences
Ohio University
Athens, OH
05.2014
Skills
Problem-Solving
Case Management
Case Documentation
Organization and Multitasking
Decision-Making
Conflict Resolution
Positive Attitude
Care Coordination
Community Resources
Documentation proficiency
Community Outreach
Timeline
Case Manager - Outreach
Ohio Department Of Job And Family Services
07.2023 - Current
Autism Resource Coordinator - Outreach
Nationwide Children Hospital
12.2021 - 04.2023
Senior Behavioral Intervention Aide
Nationwide Children Hospital
06.2017 - 12.2021
Behavioral Intervention Aide
Nationwide Children Hospital
06.2014 - 06.2017
Bachelor of Science - Speech Hearing And Language Sciences
Ohio University
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