Work Preference
Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
BusinessAnalyst
Marcus Graham

Marcus Graham

Glendale,AZ

Work Preference

Work Type

Full TimePart Time

Location Preference

Remote

Important To Me

Healthcare benefitsCareer advancementFlexible work hours

Summary

Dynamic professional with a proven track record at Buzz Bull Marketing Systems, excelling in appointment setting and customer engagement. Skilled in navigating customer objections and utilizing CRM software to enhance lead management. Known for a positive attitude and problem-solving abilities, consistently achieving high conversion rates through effective communication.


Experienced with coordinating schedules and managing client communications. Utilizes strong interpersonal skills to ensure client satisfaction and appointment accuracy. Knowledge of optimizing scheduling efficiency to support team goals and enhance overall productivity.


Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.


Sales professional with comprehensive understanding of automotive industry, adept at identifying customer needs and delivering tailored solutions. Known for fostering collaborative team environments and consistently meeting sales goals through effective communication and adaptability to changing market conditions. Extensive product knowledge and strong interpersonal skills ensure high customer satisfaction and repeat business.

Overview

7
7
years of professional experience

Work History

Appointment Setter

Buzz Bull Marketing Systems
10.2025 - Current
  • Conducted outbound calls to schedule appointments for sales team.
  • Utilized CRM software to track leads and manage follow-up communications.
  • Developed effective scripts to engage prospects and enhance conversion rates.
  • Collaborated with marketing team to refine target audience strategies.

Delivery Driver

DoorDash
05.2024 - Current
  • Delivered food orders promptly, ensuring customer satisfaction and adherence to safety protocols.
  • Navigated routes efficiently, optimizing delivery times while maintaining high service standards.
  • Communicated effectively with customers regarding order status and resolution of issues.
  • Managed multiple deliveries simultaneously, prioritizing tasks to meet tight deadlines.

Store Manager

Sardella'S Pizza & Wings
01.2023 - 05.2024
  • Managed daily operations to ensure efficient service and customer satisfaction.
  • Trained and mentored staff on best practices for food safety and customer service.
  • Implemented inventory management systems to reduce waste and optimize stock levels.
  • Developed schedules to ensure adequate staffing during peak hours for improved service delivery.

Car Salesperson

Luxury Motorsports
05.2022 - 01.2023
  • Cultivated relationships with clients to enhance customer satisfaction and loyalty.
  • Demonstrated product knowledge of luxury vehicles to educate and assist customers in decision-making.
  • Negotiated sales agreements and financing options to maximize profitability for the dealership.
  • Implemented promotional campaigns to drive foot traffic and increase showroom visibility of luxury models.

Store Manager

Brothers Pizza
04.2020 - 05.2022
  • Oversaw cash handling procedures, maintaining accuracy in transactions and deposits.
  • Resolved customer complaints effectively, enhancing overall dining experience and loyalty.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Pizza Delivery Driver

Brothers Pizza
04.2019 - 04.2020
  • Maintained vehicle cleanliness and readiness for daily deliveries, promoting safety standards.
  • Trained new drivers on delivery procedures and company policies to ensure consistency.
  • Collaborated with kitchen staff to coordinate order preparation and streamline operations.
  • Verified orders prior to completing deliveries to avoid customer complaints.

Pizza Delivery Driver

Sardella'S Pizza & Wings
09.2018 - 04.2019
  • Delivered pizzas efficiently while adhering to safety and traffic regulations.
  • Managed cash transactions accurately during delivery, ensuring accountability and compliance.
  • Provided exceptional customer service, resolving issues to enhance customer satisfaction.
  • Navigated local routes effectively, optimizing delivery times and reducing delays.

Education

GED -

Peoria Transition Center
Peoria, AZ

Skills

  • Script memorization
  • Telephone etiquette
  • Positive attitude
  • Computer skills
  • Setting appointments
  • Calendar management skills
  • Navigating customer objections
  • Proficient in outbound communication
  • Incoming call reception
  • Customer service
  • Problem-solving

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Appointment Setter

Buzz Bull Marketing Systems
10.2025 - Current

Delivery Driver

DoorDash
05.2024 - Current

Store Manager

Sardella'S Pizza & Wings
01.2023 - 05.2024

Car Salesperson

Luxury Motorsports
05.2022 - 01.2023

Store Manager

Brothers Pizza
04.2020 - 05.2022

Pizza Delivery Driver

Brothers Pizza
04.2019 - 04.2020

Pizza Delivery Driver

Sardella'S Pizza & Wings
09.2018 - 04.2019

GED -

Peoria Transition Center