Mhike Labiano
Toms River,NJ
Summary
Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
1
1
year of professional experience
Work History
Wait Staff Member
Crestwood Manor
Toms River, New Jersey
04.2024 - Current
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Prepared tables by setting up linens, silverware and glassware.
- Stocked service areas with supplies during slow periods.
- Ensured that all orders were taken correctly and in a timely manner.
Customer Service Representative
Six Flags Great Adventure
Toms River, New Jersey
11.2023 - 03.2024
- Attend to people’s concerns, Handled Inquiries,Troubleshoot Issues, and Process transactions to ensure Customer satisfaction
- Supported sales team members to drive growth and development.
- Maintained a high level of professionalism when dealing with difficult customers.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Education
High School Diploma -
Manchester Township High School
Toms River, New Jersey06-2025
Skills
- Customer service
- Communication skills
- Time management
- Conflict resolution
- Sales support
- Critical thinking
- Team collaboration
- Positive and professional
- Team player
- Fast paced environment adaptability
- Reliable and responsible
- Performance improvement
Languages
English
Professional
Education and Training
false
Reference
Natalie San Diego
Mark Rainer Ben
Timeline
Wait Staff Member
Crestwood Manor
04.2024 - Current
Customer Service Representative
Six Flags Great Adventure
11.2023 - 03.2024
High School Diploma -
Manchester Township High School