Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Mi-asia Flowers

Brooklyn,NY

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Security Officer

FJC Securities Services
02.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Home Health Aide

Ultimate Care
12.2022 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Supervisor

United Parcel Service, UPS
09.2016 - 03.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Crew Member

Wendys Fast Food
04.2015 - 09.2016
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

Murry Bergtraum High School For Business Careers
New York, NY
06.2016

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security
  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Personal Hygiene Assistance

Accomplishments

  • Successfully completed two-week security training program.
  • Established and maintained anti-hijack and major theft protocol.
  • Supervised team of [Number] staff members.

Languages

English
Full Professional

Timeline

Security Officer

FJC Securities Services
02.2023 - Current

Home Health Aide

Ultimate Care
12.2022 - Current

Supervisor

United Parcel Service, UPS
09.2016 - 03.2022

Crew Member

Wendys Fast Food
04.2015 - 09.2016

High School Diploma -

Murry Bergtraum High School For Business Careers

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Mi-asia Flowers