Mia Aurora Cabrales
Hollywood,FL
Summary
Highly motivated and results-driven professional with proven strengths in customer service, multitasking, and time management. Committed to delivering positive and lasting experiences for every customer. Adaptable and proactive, with a demonstrated ability to quickly learn and excel in new environments. Strong work ethic, coupled with excellent communication skills, eager to contribute to a dynamic team and support the achievement of organizational objectives.
Overview
2
2
years of professional experience
Work History
Teaching Assistant
Lil Rascals Daycare
Davie, FL
09.2024 - Current
- Supervised students in the classroom, cafeteria, hallways and playgrounds.
- Graded assignments, tests and papers according to teacher instructions.
- Facilitated small group instruction sessions on various topics.
- Monitored student progress by keeping detailed records of academic performance.
- Encouraged students to take an active role in their own learning process.
- Developed positive relationships with parents and guardians of students.
- Maintained a safe environment for all students while adhering to school policies and procedures.
Barista
Mishas Cupcakes
Pembroke Pines, FL
06.2023 - 09.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Conducting daily counts and maintaining precise registers to uphold financial accuracy.
- Coordinating the logistical aspects of merchandise trucks, from organization to inventory management, and overseeing the procurement and ordering of merchandise.
- Increased sales through effective merchandising strategies and targeted promotions.
Primo’s Pizza and Pasta
Miramar, FL
11.2022 - 06.2023
- Customer service specialist with a focus on creating positive experiences for patrons.
- Adept cashier with experience in efficiently processing payments and maintaining financial accuracy.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
High School Diploma -
Charles W. Flanagan High School
Pembroke Pines, FL06-2034
Skills
- Exceptional multitasking skills
- Proficient in collaborative team work
- Staff Training
- Staff Development
- Customer Relations
- Staff Supervision
- Financial Management
- Customer Service and Satisfaction
- Transaction Monitoring
- Verbal Communication
- Microsoft Word
- MS Office
Volunteer Experience
- Joyful Heart Adult Daycare, Pembroke Pines, FL, 2023 - Present. Help with distribution of food, and paperwork., Treat all clients with the utmost respect, care, and patience.
- Flamingo Gardens Nursey, Plantation, FL, 2023 - Present, Help with distribution of food for animals and care of plants, Help with customer service, leading food sales, and gift shop.
- Private Preschool, 2018 - Present, Help classrooms and keep students engaged., Distribution of food.
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Teaching Assistant
Lil Rascals Daycare
09.2024 - Current
Barista
Mishas Cupcakes
06.2023 - 09.2024
Primo’s Pizza and Pasta
11.2022 - 06.2023
High School Diploma -
Charles W. Flanagan High School
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