Mia Beck
Fort Worth,TX
Summary
Compassionate Patient Care Technician skilled in vital signs monitoring, patient education, and infection control. Committed to enhancing patient satisfaction and optimizing care processes.
Detail-oriented Patient Care Technician with a strong background in developing individualized care plans and supporting multidisciplinary teams. Proven ability to streamline workflows and ensure high standards of patient care and safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Technician
DaVita
Fort Worth, TX
01.2026 - Current
- Provided direct patient care by assisting with daily living activities and monitoring vital signs.
- Maintained cleanliness and organization of patient care areas, ensuring infection control protocols were followed.
- Assisted nursing staff with patient intake and discharge processes, enhancing overall workflow efficiency.
- Documented patient information accurately in electronic health records, supporting effective communication among healthcare teams.
- Collaborated with multidisciplinary teams to develop individualized care plans based on patient needs and preferences.
- Educated patients and families on treatment procedures and post-care instructions to promote understanding and compliance.
Retail Relationship Banker
Woodforest National Bank
Grenada, MS
07.2023 - 10.2025
- Developed and maintained strong customer relationships to enhance satisfaction and loyalty.
- Processed various banking transactions efficiently, ensuring compliance with regulations and policies.
- Assisted customers in identifying financial needs and recommending suitable products and services.
- Educated clients on digital banking tools, improving user engagement and transaction capabilities.
- Resolved customer inquiries promptly, fostering a positive banking experience for all clientele.
- Collaborated with team members to streamline operations, enhancing overall branch productivity.
Patient Services Coordinator
UMMC
Grenada, MS
01.2023 - 07.2023
- Coordinated patient appointments and managed scheduling to optimize clinic workflow.
- Assisted with insurance verification processes to ensure accurate billing and patient eligibility.
- Streamlined patient intake procedures, enhancing efficiency in data collection and entry.
- Maintained electronic health records, ensuring accuracy and compliance with privacy regulations.
- Collaborated with multidisciplinary teams to facilitate effective communication among healthcare providers.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
Patient Care Technician
Fresenius Medical Care Dialysis
Grenada, MS
02.2020 - 02.2022
- Responded promptly to patient inquiries, demonstrating empathy while addressing concerns effectively and compassionately.
- Participated in training sessions to enhance clinical skills and knowledge of dialysis procedures and equipment operation.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Assistant Manager
Dollar General
Duck Hill, MS
03.2018 - 04.2020
- Led team in daily operations, ensuring adherence to company policies and procedures.
- Developed and implemented training programs for new staff, enhancing employee skillsets.
- Streamlined inventory management processes, improving stock accuracy and availability.
- Coordinated with vendors to optimize supply chain efficiency and reduce costs.
- Mentored junior staff, fostering a collaborative environment that improved team performance.
- Oversaw cash handling procedures, ensuring compliance with financial regulations and security measures.
Education
GED -
Adult Education Center
Marietta05-2013
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Infection control standards
- Infection control
- Phlebotomy techniques
- Patient services
- Patient education
- Clinical training
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of [Number] in the development of [Project name].
- Resolved product issue through consumer testing.
Certification
- CPCT/A - Patient Care Technician/Assistant
- NCPCT - Patient Care Technician
Timeline
Patient Care Technician
DaVita
01.2026 - Current
Retail Relationship Banker
Woodforest National Bank
07.2023 - 10.2025
Patient Services Coordinator
UMMC
01.2023 - 07.2023
Patient Care Technician
Fresenius Medical Care Dialysis
02.2020 - 02.2022
Assistant Manager
Dollar General
03.2018 - 04.2020
GED -
Adult Education Center