Mia Bentley
Saginaw,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Server
Cracker Barrel Country Store, t
Bridgeport, MI
05.2021 - Current
- Prepared drinks according to standard recipes.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
Medical Assistant
Walker Healthcare Temp Services
Saginaw, MI
08.2020 - 01.2021
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Customer Service Representative
Morley Companies
Saginaw, MI
03.2020 - 08.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
Esthetician - Esthetics
Charles Stewart Mott Community College
Flint, MI08-2023
Some College (No Degree) - Medical Assisting
Ross Medical Education Center
Saginaw, MISkills
- Guest Engagement
- Positive and professional
- Patient-focused care
- Data Entry
- HIPAA Compliance
- Medical Terminology
- Infection Control
- Social Media Marketing
- Chemical facial peels
- Consultations
- Sales expertise
Timeline
Server
Cracker Barrel Country Store, t
05.2021 - Current
Medical Assistant
Walker Healthcare Temp Services
08.2020 - 01.2021
Customer Service Representative
Morley Companies
03.2020 - 08.2020
Esthetician - Esthetics
Charles Stewart Mott Community College
Some College (No Degree) - Medical Assisting
Ross Medical Education Center
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