Mia Bracamonte
East Hartford
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
1
1
year of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Shift Leader
Dunkin Donuts & Baskin Robbins
Glastonbury
07.2024 - Current
- Coordinated daily operations to ensure efficient service delivery during peak hours.
- Managed shift scheduling to optimize staff coverage and minimize labor costs.
- Conducted performance evaluations to identify areas for employee development and improvement.
- Resolved operational issues swiftly to maintain workflow and customer satisfaction.
Education
La Inmaculada
Barakaldo,SpainSkills
- Shift coordination
- Employee evaluation
- Customer satisfaction
- Performance management
- Conflict resolution
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- Servsafe certification
Timeline
Shift Leader
Dunkin Donuts & Baskin Robbins
07.2024 - Current
La Inmaculada