Mia Brothers
Tacoma,WA
Summary
Hardworking and reliable employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Courtesy Clerk
Safeway
Puyallup, Washington
04.2024 - 07.2024
- Provided customer assistance by answering inquiries and resolving concerns promptly.
- Maintained cleanliness and organization of store shelves and display areas consistently.
- Collaborated with team members to enhance overall store operations and customer service.
Receptionist
4 Paws Pet Spa
Puyallup, Washington
05.2023 - 04.2024
- Oversaw dog check-in and check-out procedures, improving service efficiency.
- Maintained detailed customer logs for accurate tracking of services provided.
Updated website information to improve customer experience.
Processed all payments swiftly, enhancing financial accuracy.
Coordinated appointment bookings to maximize scheduling effectiveness. - Provided assistance in bathing and grooming, ensuring quality pet care.
Regularly cleaned and sanitized areas to maintain a safe environment.
Customer Service Representative
SBS Transportation
Tacoma, Washington
06.2022 - 05.2023
- Conducted cycle counts and reconciled inventory for optimal management.
Resolved inventory discrepancies through effective troubleshooting techniques. - Managed processing of all inbound receipts, creating necessary shipping documents.
- Oversaw outbound shipment operations for effective distribution of products.
Handled returns processing to enhance operational workflow.
Education
Associate of Arts - Business
Pierce College
Puyallup, WA06-2024
Skills
- Customer assistance
- Inventory management
- Appointment scheduling
- Payment processing
- Sanitation practice
- Problem solving
- Attention to detail
- Time management
- Data entry
Timeline
Courtesy Clerk
Safeway
04.2024 - 07.2024
Receptionist
4 Paws Pet Spa
05.2023 - 04.2024
Customer Service Representative
SBS Transportation
06.2022 - 05.2023
Associate of Arts - Business
Pierce College