Mia Brown

• Coordinated patient scheduling to enhance office operations and optimize workflow.
• Managed medical records while ensuring compliance with regulations.
• Addressed patient inquiries and provided timely appointment reminders.
• Collaborated with healthcare providers to streamline administrative procedures.
• Handled phone calls, responded to emails, and directed inquiries to appropriate staff.
• Maintained office supplies inventory by monitoring stock levels and ordering materials.
• Oversaw inventory purchases, restocking, and organization of office supplies.
• Compiled monthly reports summarizing key performance metrics for management review.

• Coordinated daily operations for clinic by managing staff schedules and patient scheduling policy.
  Conducted interviews, hired, and trained medical office personnel to improve service quality.
  Handled supply purchasing and inventory management to support seamless office functions.
  Responded to patient inquiries and billing questions, providing exceptional customer service.

Escorted patients to exam rooms, lead patient education, wound care,

vitals, venipuncture, administration of injections, contacted pharmacies to submit and refill patients' prescriptions, performed insurance verification and pre-certification and pre-authorization functions,triaged patients by severity of medical complaint, scheduled appointments for patients via phone and in person,