Games Operator
Six Flags Discovery Kingdom
Vallejo, CA
03.2022 - 07.2022
- Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements.
- Communicated proactively with guests to troubleshoot problems and provide guidance.
- Memorized games and rules to facilitate positive entertainment experience.
- Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
- Stocked and displayed merchandise in prize area to encourage guests to win game tickets.
- Monitored tables for guest needs to identify customer service opportunities.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.