Mia Clark
Middletown,KY
Summary
I genuinely enjoy working in food service because of the energy, the people, and the fun, fast-paced environment. Connecting with guests and making their dining experience special is something I take pride in every day. I’m looking to bring my years of customer service and hospitality experience to a team where I can grow, learn, and continue creating positive guest experiences.
Overview
8
8
years of professional experience
Work History
Suite Runner
Sodexo Live
Louisville, KY
07.2025 - Current
- Delivered exceptional customer service by promptly addressing suite guest requests and needs.
- Collaborated with culinary team to ensure timely and efficient food and beverage delivery to suites.
- Maintained cleanliness and organization of suite areas, adhering to health and safety standards.
- Assisted in inventory management, tracking supplies for seamless event operations.
Server/ Bartender
Dave & Buster’s
Louisville, KY
03.2023 - Current
- Provide prompt, friendly service in a high-energy, family-friendly atmosphere.
- Upsell food and beverage options while maintaining high table turnover and customer satisfaction.
- Handle large parties and coordinate with kitchen/bar staff to ensure smooth service flow.
- Crafted and served cocktails according to established recipes and customer preferences.
- Maintained bar inventory, ensuring optimal stock levels for efficient operations.
Server
Texas Roadhouse
Louisville, KY
07.2022 - 12.2022
- Delivered excellent customer service in a fast-paced, team-oriented environment.
- Assisted in training new staff members.
- Managed multiple tables, including large groups and families, while maintaining quality service.
Seasonal Server
Rockies Skybox Server (Coors Field via Catering Company)
Denver, CO
04.2021 - 07.2022
- Provided upscale service to VIP guests in luxury skybox suites during Rockies baseball games.
- Coordinated with kitchen and beverage staff to ensure prompt and accurate delivery of food and drinks.
- Maintained a polished, professional demeanor in a high-profile, fast-paced environment.
Server
Hacienda Colorado
Colorado Springs, CO
08.2019 - 07.2022
- Promoted from host to server due to strong performance and guest rapport.
- Maintained extensive knowledge of menu and specials, delivering attentive service.
- Consistently upsold high-margin items and received positive guest feedback.
- Implemented new drink specials, increasing menu variety and customer engagement.
- Monitored cleanliness and organization of bar area to comply with health regulations.
- Served high customer volumes during special events, nights, and weekends.
Fine Dining Server
The Broadmoor Hotel
Colorado Springs, CO
01.2020 - 06.2021
- Delivered white-glove service at one of Colorado’s most prestigious resorts.
- Provided wine pairings, detailed menu knowledge, and exceptional guest relations.
- Ensured high standards of cleanliness, hospitality, and professionalism.
Host
Hacienda Colorado
Colorado Springs, CO
03.2018 - 01.2019
- Warmly greeted guests and managed waitlists during high-volume hours.
- Coordinated table rotations and ensured efficient seating flow.
- Provided excellent first impressions and supported the service team as needed.
Education
Associate of Arts - Communications
Pikes Peak State College
Colorado Springs, CO05-2022
High School Diploma - undefined
Palmer High School
Colorado Springs, CO05-2019
Skills
- Upscale and casual dining experience
- Strong interpersonal and communication skills
- Multi-tasking in high-volume environments
- POS systems: Aloha, Toast, Micros
- Wine & beverage service knowledge
- Guest conflict resolution
Timeline
Suite Runner
Sodexo Live
07.2025 - Current
Server/ Bartender
Dave & Buster’s
03.2023 - Current
Server
Texas Roadhouse
07.2022 - 12.2022
Seasonal Server
Rockies Skybox Server (Coors Field via Catering Company)
04.2021 - 07.2022
Fine Dining Server
The Broadmoor Hotel
01.2020 - 06.2021
Server
Hacienda Colorado
08.2019 - 07.2022
Host
Hacienda Colorado
03.2018 - 01.2019
High School Diploma - undefined
Palmer High School
Associate of Arts - Communications
Pikes Peak State College