Mia Courtney
Los Angeles,CA
Summary
I am hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. I thrive under pressure and consistently earn high marks for work quality and speed.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Server/Hostess
Fiesta Martin Mexican Grill
Los Angeles, CA
01.2024 - 05.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
- Took orders from customers accurately and in a timely manner.
Hosting/Serving
El Torito
Marina Del Rey, CA
07.2022 - 12.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Venice Community Adult School & Skills Ctr. - University CAS
Los Angeles, CA07-2024
Skills
- Communication
- Task Prioritization
- Customer Relations
- Team Management
- Recordkeeping
- Customer Service
- Organization
- Analytical and Critical Thinking
- Problem Resolution
Affiliations
- I am very outgoing and funny, which goes hand in hand with hostile costumers and problem solving.
Timeline
Server/Hostess
Fiesta Martin Mexican Grill
01.2024 - 05.2024
Hosting/Serving
El Torito
07.2022 - 12.2023
High School Diploma -
Venice Community Adult School & Skills Ctr. - University CAS
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