MIA CROSWELL
Mount Laurel
Summary
Hardworking employee enthusiastic about learning inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Sales Representative
AT&T
12.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Negotiated contracts with clients and developed relationships with key personnel.
Babysitter
Care
04.2023 - Current
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Guest Advocate
Target
01.2022 - 02.2023
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Contributed to sales growth by promoting store loyalty programs and suggesting add-on items during transactions.
Cashier
Chick Fil A
06.2020 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associate of Science - Health Science- Nursing/Medical Sonography
Rowan College At Burlington County
Mount Laurel, NJ2025
High School Diploma -
Lenape High School
Mount Laurel06.2022
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
Timeline
Sales Representative
AT&T
12.2023 - Current
Babysitter
Care
04.2023 - Current
Guest Advocate
Target
01.2022 - 02.2023
Cashier
Chick Fil A
06.2020 - 11.2021
Associate of Science - Health Science- Nursing/Medical Sonography
Rowan College At Burlington County
High School Diploma -
Lenape High School