Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Mia D'Antonio

Stockton,IL

Summary

Responsible and motivated student ready to apply education in the workplace focused on how businesses are run and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Manager/Shift leader/Department Manager/OTP Tech Person

McDonald’s Restaurant
Stockton, IL
08.2017 - Current
  • In charge of the guest service department and our VOICE survey rating
  • Complete technological walk-throughs and cleaning tasks to make sure all technology is operating correctly
  • Ensure that everyone is enjoying themselves at work while ensuring that everyone is acting respectfully and appropriately
  • Learn and adapt to many diverse situations under pressure
  • Address many different situations with a professional mind set, trying to diffuse an inappropriate situation between employees or even between customers and employees
  • Implement all the rules and policies for the store and ensure each employee follows them to the letter, like basic glove procedure and food safety.

Server/Cook

Barrel House
Dubuque, IA
09.2020 - 04.2022
  • Develop and strengthen interpersonal and communication skills from working with a diverse group of people each day
  • Learn problem solving and memory retention skills that enhance my chances of doing well at this job
  • Use my interpersonal skills in order to make sure each interaction with each different customer goes smoothly
  • Taking orders and relaying them back to the kitchen in a timely manner
  • Preparing/prepping/cooking the food

Barista/Cook/Supervisor/Shift Leader

Higher Grounds Coffee
Freeport, IL
06.2018 - 06.2021
  • Created many different works of art, whether that be the food that was put onto a plate, or a latte made for a customer
  • Executed all of the rules and policies for all employees, as well as ensure everyone was on task for our goal of creating the best cup of coffee
  • Maintained regular and open communication with the boss on the things that we needed for the store, whether that be if we had run out of half and half cream, or if we implemented an idea for some new deals for the store
  • As well as communicated with employees and wanted to satisfy their needs and wants for the store as much as I could
  • Planned and anticipated how the flow of each shift will go and what we will need to do for the store for the shift of that day.

Education

Business Administration And Communication

University of Dubuque
Dubuque, IA
04-2026

High School Diploma -

Stockton High School
Stockton, IL
05.2020

Skills

  • Emotional Intelligence
  • Interpersonal Communication
  • Intercultural Communication
  • Problem Solving
  • Inventory Control
  • Equipment Troubleshooting
  • Hiring and Recruiting
  • Team Development
  • Quality Assurance
  • Opening and Closing Procedures
  • Mentoring and Coaching
  • Operations Management
  • Decision-Making

Affiliations

  • I plan to become an artist - in the process of going to school for that.

Certification

  • Food Safety Certification
  • OTP 1 Certification

Timeline

Server/Cook

Barrel House
09.2020 - 04.2022

Barista/Cook/Supervisor/Shift Leader

Higher Grounds Coffee
06.2018 - 06.2021

Shift Manager/Shift leader/Department Manager/OTP Tech Person

McDonald’s Restaurant
08.2017 - Current

Business Administration And Communication

University of Dubuque

High School Diploma -

Stockton High School

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Mia D'Antonio