Mia Deck
Frisco,TX
Summary
Highly motivated professional with experience in the hospitality industry providing exceptional customer service to guests. Skilled in facilitating bookings, tracking reservations and providing detailed information on amenities. Adept at using various reservation software to manage and update bookings. Possesses a strong customer service background and able to quickly and effectively resolve customer complaints and issues.
Overview
6
6
years of professional experience
Work History
Reservation Manager
Uhaul
06.2024 - Current
- Handle back-to-back inbound calls, matching U-Haul products and services with Customer needs
- Work within defined guidelines
Registrar PRN
Medical City Lewisville
06.2024 - Current
- Carry out a variety of duties pertaining to scheduling, patient registration, and administrative assistance in a medical setting
- Primarily in charge of making sure patients are registered accurately, quickly, and efficiently, as well as keeping track of their medical records
Chef/Food Sales
Self Made Company
03.2023 - Current
- Customer-focused professional with a passion for providing food to students and the community
- Managed food sales operations
Athletic Trainer/ Coach
Higher Goals Elevation Elite
Dallas, TX
05.2018 - 09.2018
- Arranged and conducted sports-related activities, such as training camps, skill-improvement courses, clinics and pre-season try-outs
- Strong leadership, motivational skills and excellent communication abilities
Education
Masters in Business - MBA
Texas A&M University-Commerce
05-2024
Undergrad Bachelors - General Studies
Texas A&M-Commerce
Skills
- Able to work in a Team Environment
- Customer Service
- Sales/ Marketing
- Business Minded
- Problem Solving Skills
- Skill for computer software (Excel, Microsoft, etc)
Websites
Accomplishments
-Under Armor student athlete of the week (2022-2023)
- Nominated by Southland Conference and College Sports Communicators for Academic All-America National Honors
- Most Progressive President on Campus - University of New Orleans (2019- 2020)
- Partnered with businesses around the city of New Orleans to help encourage student productivity and Minority entrepreneurship
Timeline
Reservation Manager
Uhaul
06.2024 - Current
Registrar PRN
Medical City Lewisville
06.2024 - Current
Chef/Food Sales
Self Made Company
03.2023 - Current
Athletic Trainer/ Coach
Higher Goals Elevation Elite
05.2018 - 09.2018
Masters in Business - MBA
Texas A&M University-Commerce
Undergrad Bachelors - General Studies
Texas A&M-Commerce