Mia Diaz
Calumet City ,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Admissions Ambassador
Western Illinois University
01.2024 - Current
- Built strong relationships with prospective students, addressing concerns and answering questions to facilitate informed decisions.
- Enhanced student satisfaction by providing personalized guidance and assistance throughout the admissions process.
Resident Assistant
Western Illinois
01.2024 - Current
- Responded to room transfers, incident reports, and maintenance requests.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
Assistant manager
Five Guys
02.2021 - 06.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Sales Associate
Five Below
11.2020 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Art Education
Western Illinois University
Macomb, IL05.2026
Senior -
Thornton Fractional North
01.2022
Skills
- Leadership Qualities
- Strong Organization
- Customer Service
- Decision-Making
- Team Management
Languages
Spanish
Native or Bilingual
Timeline
Admissions Ambassador
Western Illinois University
01.2024 - Current
Resident Assistant
Western Illinois
01.2024 - Current
Assistant manager
Five Guys
02.2021 - 06.2023
Sales Associate
Five Below
11.2020 - 02.2021
Bachelor of Arts - Art Education
Western Illinois University
Senior -
Thornton Fractional North