Mia DiNino
Sales Associate
Chandler,AZ
Summary
Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.
Overview
5
5
years of professional experience
Work History
Sales Representative
International Sports Sciences Association
Chandler, Arizona
11.2021 - Current
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Documented customer interactions using SalesForce to capture data in processing system.
Patient Care Coordinator
Gawley Plastic Surgery
Scottsdale, AZ
04.2021 - 11.2021
- Immediate assistance
- Developed solid relationships with staff, customers, and vendors
- Troubleshot problems and developed successful solutions
- Worked effectively with diverse team to accomplish daily objectives and meet long-term goals
- Answered incoming calls and provided information regarding hours of operation, location, and menu items.
Certified Senior Sales Associate
Orangetheory Fitness
Goodyear, Arizona
10.2020 - Current
- Developed and implemented sales plans and managed all phases of sales cycle, including prospecting, implementing marketing activities, closing deals, and support follow-up
- Followed up with potential clients regarding online information requests, providing requested materials and details on pricing
- Promoted client retention through high-quality service and consistent contact regarding current promotions
- Engaged customers and built connections to drive long-term sales.
Facility Manager
Anytime Fitness
Munster, Indiana
02.2020 - 10.2020
- Maximized revenues by upselling individuals and families on higher- profit plans and personal training sessions
- Resolved concerns quickly using excellent communication and problem- solving abilities
- Satisfied gym members with expert advice, top-line equipment, and clean facilities
- Managed files and continuously updated and organized records
- Managed customer experiences with a close eye on customer and team member interactions, touchpoints, and methods of engagement
- Updated office files daily and kept records organized
- Helped team handle high-volume work by prioritizing tasks and organizing supplies.
Lead Hostess
Lighthouse Restaurant
Cedar Lake, Indiana
03.2018 - 02.2020
- Delivered exceptional guest relations by welcoming visitors warmly and offering
- MD
Education
No Degree - Elementary Education
Purdue University Calumet
Hammond, INHigh School Diploma -
Lake Central High School
Saint John, INSkills
Customer retention Relationship buildingNetworking
Problem-solving skills
Social perceptiveness
Timeline
Sales Representative
International Sports Sciences Association
11.2021 - Current
Patient Care Coordinator
Gawley Plastic Surgery
04.2021 - 11.2021
Certified Senior Sales Associate
Orangetheory Fitness
10.2020 - Current
Facility Manager
Anytime Fitness
02.2020 - 10.2020
Lead Hostess
Lighthouse Restaurant
03.2018 - 02.2020
No Degree - Elementary Education
Purdue University Calumet
High School Diploma -
Lake Central High School