Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mia Dusek

Minneapolis,MN

Summary

Energetic and friendly worker offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating coffee equipment to prepare beverages and food. Customer-focused food service worker devoted to meeting team and customer needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender

Hope Breakfast Bar
09.2024 - Current
  • Delivered exceptional customer service while crafting and serving a diverse range of beverages, enhancing guest satisfaction and customer experiences.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Barista

Cafe Ceres
05.2023 - 04.2025
  • Prepared high-quality coffee beverages while ensuring consistency in taste and presentation.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Enhanced customer experiences through effective communication and personalized service approaches.
  • Trained new baristas on operational procedures and customer service standards.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Crew Member

Trader Joes
07.2018 - 05.2023
  • Worked as art lead for the store; creating tags, display signs, painted display boards, hanging decor, painting murals, as well as any other projects requested.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Became familiar with products to answer questions and make suggestions.
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Unloaded items from truck, broke down pallets, loaded flats with proper items for placement on the floor.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Barista

7 Corners Coffee
10.2019 - 08.2020
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, and pour overs.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Shift Leader

Caribou Coffee
08.2016 - 10.2019
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, and other equipment.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customers questions and concerns.
  • Kept employees operating productively and working on tasks to meet business and customer needs.
  • Eliminated customer service issues by quickly resolving disputes and correcting problems.
  • Connected to customers who are regulars and built relationships with them.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

South High School
2016

Skills

  • Customer service
  • Time management
  • Strong multitasking
  • Outgoing personality
  • Team player attitude
  • Problem Solving

Certification

  • ServSafe Certified
  • Pallet Jack and Forklift Certified

Timeline

Bartender

Hope Breakfast Bar
09.2024 - Current

Barista

Cafe Ceres
05.2023 - 04.2025

Barista

7 Corners Coffee
10.2019 - 08.2020

Crew Member

Trader Joes
07.2018 - 05.2023

Shift Leader

Caribou Coffee
08.2016 - 10.2019

High School Diploma -

South High School

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