Mia Fields
Fayettvile,AR
Summary
Hardworking Host offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
6
6
years of professional experience
Work History
Host
Olive Garden
Fayetteville, AR
01.2024 - Current
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Contributed to team efforts by accomplishing related tasks as needed.
Occasional Babysitter
Own Business
Fayetteville, AR
01.2020 - 03.2023
- Maintained a clean and safe environment for the children to play in.
- Created a fun atmosphere while ensuring all rules were followed.
- Monitored children's safety and well-being to prevent accidents and falls.
- Provided snacks, meals, and drinks for the children.
- Put the children down for naps or bedtime as needed.
- Demonstrated strong communication skills when interacting with both parents and children alike.
- Adapted easily to different personalities of each child.
Host/Server Assistant
Mis Raices Salvadorean Restaurant
Springdale, AR
06.2018 - 07.2019
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Greeted guests upon arrival and provided them with menus.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Assisted servers in seating guests by escorting them to their tables.
Education
Fayetteville High School East
Fayetteville, ARSkills
- Server Support
- Customer Service
- Team Collaboration
- Detail Oriented
Timeline
Host
Olive Garden
01.2024 - Current
Occasional Babysitter
Own Business
01.2020 - 03.2023
Host/Server Assistant
Mis Raices Salvadorean Restaurant
06.2018 - 07.2019
Fayetteville High School East