Mia Figueroa
Midlothian,TX
Summary
Proven track record in high-pressure environments at Walk On's Sports Bistreaux, showcasing exceptional customer service and strong multitasking abilities. Excelled in team collaboration and food safety, significantly enhancing guest satisfaction. Demonstrated adeptness in greeting guests and upselling, contributing to a positive dining experience. Trained in POS systems and table-side serving. Known for maintaining a calm demeanor, speed and accuracy during high-traffic times.
Overview
3
3
years of professional experience
Work History
Waitress
Walk On's Sports Bistreaux
03.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Restaurant Hostess
Walk On's Sports Bistreaux
08.2023 - 03.2024
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Cashier/Cook
Fuzzy Taco Shop
06.2021 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Midlothian Heritage High School
Midlothian, TX05.2023
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Food Running
- Food safety understanding
- Upselling
Timeline
Waitress
Walk On's Sports Bistreaux
03.2024 - Current
Restaurant Hostess
Walk On's Sports Bistreaux
08.2023 - 03.2024
Cashier/Cook
Fuzzy Taco Shop
06.2021 - 07.2023
High School Diploma -
Midlothian Heritage High School
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