Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Mia Garcia

Palmdale,CA

Summary

Energetically advanced from Assembly Line, Drive-Thru Cashier to Certified Grill Master at Tacos El Superior, showcasing exceptional multitasking and customer service skills. Mentored crew members, enhancing productivity by 20%. Expert in kitchen support and order efficiency, I excel in fast-paced environments, ensuring high-quality food preparation and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Drive-Thru Cashier

Tacos El Superior
Palmdale, CA
07.2022 - Current
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Assisted in training new employees on restaurant procedures and policies.
  • Greeted customers, took orders, and provided product information.
  • Maintained cleanliness of work area throughout shift.
  • Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
  • Distributed prepared food to servers.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Maintained cleanliness and organization of line workstations.
  • Utilized kitchen utensils and equipment to weigh, measure and mix ingredients according to recipes or personal judgment.
  • Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Assisted staff by serving food and beverages or bussing tables.

Crew Trainer

Tacos El Superior
Palmdale, CA
07.2022 - Current
  • Provided ongoing coaching and mentoring to crew members to increase productivity levels.
  • Led by example, upholding company policies and exemplifying desired behaviors.
  • Monitored employee progress, offering constructive feedback for improvement.
  • Set-up workstations with all needed ingredients and equipment prior to meal period.
  • Monitor food stock and place orders when there are shortages.
  • Maintain a clean working environment by sweeping, mopping floors, taking out trash.
  • Inform wait staff about daily specials or changes on the menu.
  • Adhered to portion controls and presentation specifications.
  • Followed proper food handling methods and maintained correct temperature of food products.
  • Encouraged open communication between trainees and management throughout the learning process.
  • Assisted management in developing strategies to improve customer service standards.

Certified Grill Master

Tacos El Superior
Palmdale , CA
07.2022 - Current
  • Stocked work station with necessary supplies before beginning shift.
  • Utilized kitchen utensils and equipment to weigh, measure and mix ingredients according to recipes or personal judgment.
  • Provided accurate cooking times for each item served on the grill.
  • Checked quality of food products to meet high standards.
  • Communicated effectively with coworkers regarding order status updates.
  • Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
  • Followed recipes accurately while ensuring consistency in product quality across multiple orders.
  • Maintained cleanliness and sanitation of grilling area to comply with health regulations.
  • Sanitized workstation before and after shift to prevent illness and food contamination.
  • Managed the timing of multiple orders simultaneously for efficient service delivery.
  • Checked temperature of freezers and refrigerators to maintain proper storage of cold items.

Education

High School Diploma -

Valencia High School
Palmdale, CA
11-2023

Skills

  • Order bagging
  • Payment handling
  • Multitasking and organization
  • Reliability and punctuality
  • Kitchen support
  • Taking and preparing orders
  • Menu memorization
  • Customer service
  • Upselling strategies
  • Stress tolerance
  • Patience and empathy
  • Friendly and outgoing
  • Cash handling

Affiliations

  • I like to go to the gym, listen to music, watch good movies, sketch, and journal
  • I love taking my two dogs on hikes and walks
  • Worship Jesus
  • Spend time with loved ones

Accomplishments

  • Writing Prompt (2010)
  • Trustworthy Award (2012)
  • Soccer Award (2016)

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Drive-Thru Cashier

Tacos El Superior
07.2022 - Current

Crew Trainer

Tacos El Superior
07.2022 - Current

Certified Grill Master

Tacos El Superior
07.2022 - Current

High School Diploma -

Valencia High School

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Mia Garcia