Milana Quintero-Leal
Las Cruces,NM
Summary
Proactive and customer-oriented, I excelled as a Drive-Thru Cashier at Bush's Chicken, enhancing customer satisfaction through exceptional service and efficient order processing. Skilled in payment handling and teamwork, I boosted drive-thru efficiency and played a key role in training new staff, demonstrating a commitment to quality and collaborative success.
Overview
1
1
year of professional experience
Work History
Drive-Thru Cashier
Bush's Chicken
El Paso, TX
01.2023 - 03.2024
- Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
- Capitalized on slow periods to restock supplies, clean counters and remove trash.
- Greeted patrons, speaking clearly to take orders and give details about food items.
- Assisted in training new employees on restaurant procedures and policies.
- Maintained knowledge of current menu items, prices, and promotions.
- Prepared drinks, ice cream and other special items to complete food orders.
- Processed customer payments quickly and returned exact change and receipts.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Greeted customers, took orders, and provided product information.
Education
New Mexico State University
Las Cruces, NM12-2026
High School Diploma -
El Dorado High School
El Paso, TX05-2024
Skills
- Payment handling
- Order bagging
- Kitchen support
- Quality control
- Order fulfillment
- Motivation and initiative
- Cleaning and sanitation
- Drive-thru system familiarity
- Customer service
- Order verification
- Safe food handling
- Teamwork and collaboration
- Supply restocking
- Food service
Timeline
Drive-Thru Cashier
Bush's Chicken
01.2023 - 03.2024
New Mexico State University
High School Diploma -
El Dorado High School
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