Mia Garza
Magnolia
Summary
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
4
4
years of professional experience
Work History
Receptionist
Divine Shine cleaning
Magnolia
2024.06 - Current
- Maintained daily calendars and coordinated client appointments and office events.
- Coordinated appointment schedules to improve time management and service delivery.
- Scheduled client appointments to create a well-organized calendar.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Greeted customers, answered general questions and directed to appropriate locations.
- Maintained a daily logbook documenting visitor details for security purposes.
Receptionist
State Farm
Tomball
2022.02 - 2023.11
- Greeted clients warmly upon arrival, fostering a welcoming atmosphere that encouraged repeat visits.
- Managed appointment scheduling for cleaning services, ensuring accurate bookings and timely service delivery.
- Answered phone calls promptly, addressing inquiries regarding services offered.
- Maintained organized front desk area, ensuring cleanliness and professionalism.
- Processed payments and handled transactions with attention to detail.
- Communicated client preferences and special requests to cleaning staff, enhancing service personalization and customer satisfaction.
Education
High School Diploma -
Magnolia West High School
Magnolia, TX2024-05
Skills
- Transaction processing and front desk operations
- Calendar management and appointment scheduling
- Office administration and time management
- Customer service and support
- Effective communication
Languages
Spanish
Professional
Timeline
Receptionist
Divine Shine cleaning
2024.06 - Current
Receptionist
State Farm
2022.02 - 2023.11
High School Diploma -
Magnolia West High School