Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Amy Silbaugh

Tacoma WA,United States

Summary

Performance-driven associate with proven skills to show high productivity and efficiently in task completion. Consistently achieving goals through relationship building and advanced product knowledge. Experienced customer service and sales leader excelling in communication, negotiation, and problem-solving to deliver exceptional results in various environments.

Overview

2
2
years of professional experience

Work History

Salesperson

Rise Up Marketing
Tacoma, WA
07.2024 - Current
  • Developed and implemented team strategies to increase sales productivity.
  • Encouraged team members to exceed individual sales goals.
  • Provided training, coaching, and support for new and existing Sales Representatives.
  • Created individual performance plans for each Sales Representative on my team.
  • Met KPIs consistently by motivating exceptional team performance and enabling consistent sales with hands-on leadership.

Footwear Associate/Sales Associate

Dick's Sporting Goods, Inc
Federal Way, WA
02.2024 - 07.2024
  • Provided excellent customer service to ensure satisfaction with each purchase.
  • Maintained an organized stockroom to facilitate efficient inventory management.
  • Performed daily sales transactions accurately while following cash handling procedures.
  • Educated customers on shoe care and maintenance to promote product longevity.
  • Implemented upselling techniques to increase sales and meet daily targets.

Warehouse Worker

LaborWorks Industrial Staffing Specialists
Dupont, WA
10.2022 - 07.2023
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Operated scanners, computers, and other equipment to track orders.
  • Identified discrepancies between physical count and computer data.
  • Received and tracked incoming inventory shipments.
  • Ensured safety protocols were followed at all times while operating machinery.

Education

High School Diploma -

Lakes High School
Lakewood, WA
06-2021

Some College (No Degree) - Business

Tacoma Community College
Tacoma, WA

Skills

  • Customer Engagement
  • Sales knowledge
  • Sales Leadership
  • Positive and professional
  • Bilingual in Spanish and English
  • Product Knowledge
  • Task Prioritization
  • Organization

Accomplishments

  • Awarded scholar and athlete
  • Graduated with a 3.8 GPA
  • Was a member in the Honors Society
  • Academically excelled in areas such as Anatomy and Physiology, Communication and Humanities, Economics, Statistics and Finance
  • Capitan and took on leadership roles in participated athletics

Languages

Spanish
Native/ Bilingual

Timeline

Salesperson

Rise Up Marketing
07.2024 - Current

Footwear Associate/Sales Associate

Dick's Sporting Goods, Inc
02.2024 - 07.2024

Warehouse Worker

LaborWorks Industrial Staffing Specialists
10.2022 - 07.2023

High School Diploma -

Lakes High School

Some College (No Degree) - Business

Tacoma Community College

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Amy Silbaugh