Mia Guardino
Buffalo
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Self-Determination Assistant
People Inc.
10.2024 - Current
- Collaborate with individuals with developmental disabilities to promote independence and enhance their quality of life through person-centered planning
- Provide guidance and support for individuals to manage personal budgets, coordinate services, and access community resources effectively
- Assist in the implementation of self-determination programs, ensuring alignment with participants' goals, preferences, and needs
- Monitor progress and outcomes, maintaining accurate records and documentation to meet organizational and regulatory requirements
- Advocate for participants' rights and inclusion in community activities, fostering confidence and empowerment
Service Support Staff & Hostess
Glen Park Tavern
01.2023 - Current
- Warmly greet guests and ensure a positive first impression by managing seating arrangements and accommodating special requests
- Coordinate and manage reservations to optimize table turnover and dining room efficiency during peak hours
- Assist servers and kitchen staff by delivering exceptional customer service, including handling guest inquiries and resolving issues promptly
- Maintain cleanliness and organization of the dining and service areas, ensuring a welcoming atmosphere
- Communicate effectively with staff and guests to provide an outstanding dining experience
Cabana Attendant/Server
Breezy Point Surf Club
05.2019 - 09.2022
- Provided exceptional guest service by attending to cabana patrons' needs, ensuring a relaxing and enjoyable experience
- Built strong relationships with returning members, fostering a personalized and memorable customer experience
- Managed high-volume service during peak summer months, demonstrating adaptability and multitasking skills
Education
Bachelor of Arts - Psychology And Criminology
University At Buffalo
Buffalo, NY05-2025
Skills
- Relationship building
- Positive and professional
- Verbal and written communication
- Time management
Timeline
Self-Determination Assistant
People Inc.
10.2024 - Current
Service Support Staff & Hostess
Glen Park Tavern
01.2023 - Current
Cabana Attendant/Server
Breezy Point Surf Club
05.2019 - 09.2022
Bachelor of Arts - Psychology And Criminology
University At Buffalo
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