Mia Guerrero
Phoenix,AZ
Summary
Driven and innovative professional with a track record of enhancing customer experience and team performance at Domino's Pizza and Buffalo Wild Wings. Excelled in roles requiring strong work ethic and customer service skills, achieving significant improvements in operational efficiency. Skilled in multitasking and fostering positive environments, demonstrating exceptional leadership and language fluency.
Overview
2
2
years of professional experience
Work History
Cashiers/Greeter
Buffalo Wild Wings
01.2023 - Current
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Exhibited exceptional multitasking abilities by managing various tasks such as greeting guests, answering questions, and directing traffic simultaneously.
- Managed crowd control during peak hours, maintaining order and safety while minimizing wait times for guests.
Assistant Manager
Domino's Pizza
02.2023 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
La Joya Community High School
Avondale, AZSkills
- Initiative and Self-Motivation
- Team player mentality
- Welcoming demeanor
- Strong Work Ethic
- Creativity and Innovation
- Language Fluency
- Customer Service
- Cleaning and sanitizing
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Domino's Pizza
02.2023 - 10.2023
Cashiers/Greeter
Buffalo Wild Wings
01.2023 - Current
La Joya Community High School
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