Mia Haslem
Spring,TX
Summary
Proactive and goal-oriented professional with a strong ability to manage time effectively and solve problems. Recognized for reliability and adaptability, with a quick capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and make valuable contributions to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
School Bus Driver
Conroe Independent School District
08.2023 - 08.2024
- Safely transported students to and from school, adhering to all traffic laws and safety regulations
- Maintained a clean and orderly bus interior, ensuring a safe and comfortable environment for students
- Conducted pre-trip inspections of the bus to ensure it was in proper working condition before each route
- Communicated effectively with parents/guardians regarding pick-up/drop-off times and any changes in schedule
- Implemented discipline procedures when necessary to maintain a safe and respectful atmosphere on the bus
- Collaborated with school staff to address student behavior issues or concerns related to transportation.
Team Lead
Starbucks
06.2022 - 11.2022
- Led each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products
- Positively influenced and guided others, maintained an encouraging team environment, and grew leadership skills
- Met store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security.
Server
Brick House Tavern & Tap
04.2020 - 05.2022
- Provided prompt, courteous, and professional service to customers
- Took food and beverage orders, delivered meals and drinks
- Anticipated and addressed customers' concerns
- Processed payments.
Correctional Officer
Texas Department of Criminal Justice
09.2019 - 08.2020
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict
- Enforced resident behavior management protocols and wrote incident reports for infractions
- Inspected cells and conducted random searches of common areas
- Detected potential threats and quickly defused conflicts
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities
- Received property from incoming inmates, provided receipts and inspected items for contraband.
Care Aide
ILIFE
02.2016 - 08.2019
- Observed and reported changes in clients' physical condition and behavior
- Created safe environment, preventing falls and accidents
- Managed household budgets and allocated expenditures for groceries, property and home maintenance, and bill payments
- Liaised between doctors and patients about care plans, progress and changing health conditions
- Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
PSE Clerk
UNITED STATES POSTAL SERVICE
11.2014 - 04.2018
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted
- Utilized factors such as package shape and final destination to sort into correct bins for delivery
- Offered support and advice to newer personnel to improve performance
- Operated mail processing equipment and manually sorted mail
- Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
Education
Bachelor of Science in Criminal Justice -
Upper Iowa University Fayette
Fayette, IA10.2017
Skills
- Computer savvy
- State and federal laws knowledge
- Effective communication skills
- Ethical standards of conduct
- Excellent problem solver
- Dependable and reliable
Certification
Driver's License: CDL CLASS B with passenger endorsement and school bus endorsement
Timeline
School Bus Driver
Conroe Independent School District
08.2023 - 08.2024
Team Lead
Starbucks
06.2022 - 11.2022
Server
Brick House Tavern & Tap
04.2020 - 05.2022
Correctional Officer
Texas Department of Criminal Justice
09.2019 - 08.2020
Care Aide
ILIFE
02.2016 - 08.2019
PSE Clerk
UNITED STATES POSTAL SERVICE
11.2014 - 04.2018
Bachelor of Science in Criminal Justice -
Upper Iowa University Fayette
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