Mia Hukins
Lake Charles,LA
Summary
Driven and detail-oriented worker with a strong background in healthcare and retail, demonstrated by previous positions. Excelled in customer assistance and inventory control, enhancing patient and customer satisfaction. Skilled in time management and proficient in ensuring high-quality care and efficient service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist/Receptionist
St. Patricks Hospital
07.2023 - 05.2024
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Monitored patients for reactions and verified sample quality.
- Conducted venipuncture
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
- Addressed questions and concerns to educate patients on collection process and procedures.
Nursing Assistant
Lake Charles Memorial
05.2023 - 07.2023
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Documented care actions by completing records and logs in medical software system.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
Cashier/food Prep
Juneau's Cajun Meats
01.2020 - 07.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
Retail Worker
Chandler &co.
05.2022 - 05.2023
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
No Degree - Phlebotomy
Inspire Phlebotomy
Sulphur07.2023
High School Diploma -
Bunkie Magnet High School
Bunkie, LA05.2023
Skills
- Customer Assistance
- Guest inquiries
- Product Knowledge
- Inventory Control
- Time management skills
- Retail Merchandising
- Daily Reporting
Certification
- CPR certified
Timeline
Phlebotomist/Receptionist
St. Patricks Hospital
07.2023 - 05.2024
Nursing Assistant
Lake Charles Memorial
05.2023 - 07.2023
Retail Worker
Chandler &co.
05.2022 - 05.2023
Cashier/food Prep
Juneau's Cajun Meats
01.2020 - 07.2024
No Degree - Phlebotomy
Inspire Phlebotomy
High School Diploma -
Bunkie Magnet High School
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