Mia-Isabella Patino
Orlando
Summary
Results-driven and highly adaptable college student from Florida International University with a strong foundation in customer service, sales, and hospitality, thriving in fast-paced team environments. Recognized for exceptional communication skills and professionalism, consistently fostering meaningful relationships while delivering outstanding customer experiences. Quick to master new systems and highly organized, demonstrating a commitment to exceeding expectations through initiative, reliability, and a strong work ethic. Eager to leverage transferable skills, a positive attitude, and dedication to excellence within a dynamic professional setting.
Overview
3
3
years of professional experience
Work History
Recreation Attendant
Marriott Vacation Club
Orlando, FL
04.2026 - 08.2026
- Facilitated recreational activities for guests, enhancing their vacation experience and satisfaction.
- Assisted in organizing events and programs, promoting guest engagement and participation.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to optimize scheduling of activities and resources for efficient operations.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing inquiries.
- Collaborated with cross-functional teams to streamline communication and resolve complex customer issues.
Disney College Program Intern
Internship
Orlando, Florida
11.2025 - 04.2026
- Supported daily operations at renowned entertainment and hospitality company to enhance guest experiences.
- Contributed to marketing initiatives by creating engaging social media posts and distributing promotional materials to boost brand awareness.
- Addressed customer complaints promptly and professionally to ensure guest satisfaction.
- Participated in marketing initiatives such as creating social media posts or distributing promotional materials.
- Assisted in daily operations at a renowned entertainment and hospitality company.
Real Estate Assistant
LA ROSA REALTY
09.2024 - 03.2026
- Coordinated administrative and marketing support for real estate agents, managing property listings, scheduling appointments, and enhancing client communication.
- Conducted market research and prepared documents to facilitate seamless transaction processes.
- Organized records and provided exceptional customer service to enhance client satisfaction.
PR Receptionist Manager
Vector Marketing Corporations
03.2025 - 06.2025
- As a PR Receptionist Manager at Vector Marketing Corporation, I serve as the first point of contact for clients and visitors, ensuring a professional and welcoming experience.
- Managed high-volume phone communications and coordinated meetings to facilitate effective communication between departments and external stakeholders, enhancing public relations efforts.
- Assisted in developing and distributing marketing materials while maintaining organized scheduling systems to support overall operational efficiency.
- Onboarded and managed new employees by providing guidance and support for smoother transitions into company operations.
Sales Associate
Garage Clothing
04.2024 - 08.2024
- I assist customers by providing productive information, helping them find items, and offering styling advice.
- I manage inventory, handle transactions, and ensure the store is clean and well-organized to enhance the shopping experience.
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
- Maintained visual merchandising standards, contributing to appealing store displays.
Life Guard
Aquatica Orlando
04.2023 - 08.2023
- Obtained CPR, AED, and First Aid certifications to enhance emergency response skills.
- I monitored aquatic environments to ensure the safety of swimmers, performing rescues and administering first aid.
- I enforced rules and provided guidance to prevent accidents.
Education
Bachelor of Arts - Marketing Management
Florida International University
Miami, FL05.2028
Associate of Arts -
Valencia College
Orlando, FL07.2026
High School Diploma -
Cypress Creek Highschool
Orlando, FL05.2024
Skills
- Bilingual communication
- Education and training
- Organizational skills
- POS systems
- Proactive mindset
- Sales expertise
- Social media marketing
- Interpersonal skills
- Time management
- Customer service
- Administrative support
- Creativity and innovation
- Leadership qualities
- Microsoft Excel
- Public relations
- Analytical thinking
- CPR certified
- Guest relations
- Public speaking
- Multitasking and organization
Timeline
Recreation Attendant
Marriott Vacation Club
04.2026 - 08.2026
Disney College Program Intern
Internship
11.2025 - 04.2026
PR Receptionist Manager
Vector Marketing Corporations
03.2025 - 06.2025
Real Estate Assistant
LA ROSA REALTY
09.2024 - 03.2026
Sales Associate
Garage Clothing
04.2024 - 08.2024
Life Guard
Aquatica Orlando
04.2023 - 08.2023
High School Diploma -
Cypress Creek Highschool
Bachelor of Arts - Marketing Management
Florida International University
Associate of Arts -
Valencia College