Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruby Hendrix-Johnson

Erie,Colorado

Summary

Hands-on Recreational Attendant experienced in creating customer-oriented fun environments to promote community activities. Passionate about guest service and hospitality. Maximized potential through event planning and operation and outstanding customer service.

Overview

4
4
years of professional experience

Work History

Recreation Attendant

Town Of Erie
08.2022 - Current
  • Conducted facility opening and closing procedures by unlocking and locking entrance gates, activating and deactivating working displays and turning off and on lights for security.
  • Provided information about facilities, entertainment options and rules and regulations to visitors.
  • Inspected park and recreational areas regularly to maintain safe and clean premises.
  • Encouraged rules and regulations of recreation facility to promote safety and welfare of guests and members.
  • Organized and carried out birthday parties and sport related recreational events to enable social interaction for patrons.

Camp Counselor II - Lead

Town Of Erie
07.2019 - Current
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Documented activities, injuries and accidents to inform parents and maintain consistent records.
  • Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.

Sales Associate

Forever 21
12.2021 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

Associate of Arts - Psychology

Colorado Northwestern Community College
Rangely, CO

Skills

  • Event Coordination, Scheduling and Planning
  • Rotation Procedures, Shift Work
  • Attentive Service, Customer Satisfaction, Compassionate Communication, Social Perceptiveness, Effective Communication
  • Service Quality
  • Corrective Actions, Staff Development
  • Cash Handling
  • Safety Protocols, Protocol Adherence, Food Preparation
  • Behavioral Issue Response
  • Reading Comprehension
  • Customer and Service-Oriented
  • Positive Engagement

Timeline

Recreation Attendant

Town Of Erie
08.2022 - Current

Sales Associate

Forever 21
12.2021 - 02.2022

Camp Counselor II - Lead

Town Of Erie
07.2019 - Current

Associate of Arts - Psychology

Colorado Northwestern Community College

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Ruby Hendrix-Johnson